Melissa's profile

Melissa's reviews

  4.9  
Melissa has 48 reviewsacross 15 different locations, showing 12.
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Melissa's qualities as told by our client reviews: reliable, responsive, local expert.
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Buyer review
Outstanding customer service!
8 months ago
Outstanding customer service!

We recently purchased a house through The Edge Coffs Harbour. Our experience was very positive, largely due to the outstanding customer service we experienced from Melissa Carstens. Melissa made the process run smoothly by maintaining excellent communication throughout. We are very grateful for Melissa’s knowledge and expertise in the sector, along with how prompt her responses were to all our questions. Melissa was a pleasure to work with and would strongly recommend her if you are thinking of buying a property locally in Coffs Harbour.

Buyer review
Very professional agent
8 months ago
Very professional agent

Melissa was great to deal with, very professional, got back to us promptly with any questions we had, highly recommended

Seller review
Just Amazing
9 months ago
Just Amazing

Mellissa is an excellent agent who represented us extremely well in the sale of our property. Her attention to detail and consistent communication made our experience one of low stress and high confidence in a positive outcome. Highly recommend

Seller review
Spectacular agent
10 months ago
Spectacular agent

I highly recommend Melissa she has been an absolute pleasure with everything from getting the house on the market and also selling the property I would highly recommend her and would definitely use her again in the future and recommend her to all my family and friends . Her strong work ethic and how much she has pride in what she dose has really made me feel positive and confident in the sale .

Seller review
Wonderful Human Experience
10 months ago
Wonderful Human Experience

Melissa acts with professionalism whilst not being pushy. She displayed integrity and understanding. It was a refreshing change to interact with an agent who genuinely wants the best for both parties.

Buyer review
Wonderful agent to deal with.
11 months ago
Wonderful agent to deal with.

Friendly, helpful throughout the process, very prompt to get back to us with answers and returning any missed calls. Wonderful agent, would recommend Melissa as your agent in finding your new home.

Seller review
5 Stars all the way!
11 months ago
5 Stars all the way!

Melissa is a very knowledgeable and professional agent. This teamed with her friendly compassionate nature have helped me through a very stressful time. She achieved an amazing outcome for me with anabove asking price offer accepted the same week the house went on the market.

Seller review
Melissa was just great!
12 months ago
Melissa was just great!

This is the second time we have used The Edge to sell a house. Yet again I am impressed. Melissa took the time to run open houses and followed up every single offer diligently until we finally got an offer which we could accept. At all stages of the transaction she kept us up to date with what was going on. She was very easy to contact whenever we needed to do so. We never felt rushed or hurried in any way. I have no hesitation in recommending Melissa if you are looking for an agent who will be responsive and professional.

Seller review
Five Star Experience ⭐️
about 1 year ago
Five Star Experience ⭐️

Working with Melissa made this process so easy for us as first time sellers. Her communication was excellent throughout. She was very dedicated; even working over the long weekend. Very knowledgeable about the market. We would highly recommend and use her again ourselves in the future. We are very thankful ☺️

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