Melissa Culkin

Mel is absolutely amazing. Her communication was second to none, and she supported us long before we’d even chosen an agent. She checked in regularly, offered guidance without any pressure, and genuinely cared about helping us make the right decisions. By the time we officially listed, we already felt completely looked after. I can’t recommend her highly enough.

Melissa was fabulous, a question was never left unanswered, everything went smoothly, fast and Melissa made it an easy experience

Melissa was fantastic to deal with throughout the purchase in Dubbo. From the first conversation, she was professional, approachable and very easy to communicate with. She was also very accommodating with requests, even when they came up on short timeframes, and she always did her best to help keep things moving smoothly with a smile.

Melissa has been very professional and friendly throughout the engagement and was very responsive and diligent in her approach. I would definitely recommend her for her great work.

I found Mel to be pleasant in her manner; she responded to questions in a timely manner. However, overall I felt that my needs and concerns as the homeowner were not prioritised throughout the process. During inspections, items in my house were damaged, which was distressing. What I found particularly difficult was that when I raised this, there did not seem to be a clear understanding of why this was upsetting. I did not feel that my concerns were fully acknowledged or taken seriously. At the same time, I felt that there was a stronger focus on ensuring that potential buyers felt comfortable in my home, rather than balancing that with protecting my comfort, belongings, and sense of security. This left me feeling overlooked in a process that directly impacted me. Additionally, the property ultimately sold for less than the initial valuation provided, which added to my overall disappointment with the experience. More than anything, I felt that my concerns were not truly listened to, and that there was a lack of empathy at key points throughout the process. Selling a home is both financially and emotionally significant, and I would have expected a more balanced, respectful, and client-focused approach.

Melissa was absolutely essential in ensuring a smooth sale process. I couldn’t have asked for better. She kept me very well informed with developments regarding offers and managed expectations appropriately