We had a better than expected result after a four week campaign which was professionally coordinated and executed. Both Michael and James provided a comfortable and open form of communication whilst being professional in all their duties to get us the best result possible, and their attitudes were always positive even when we thought that we might have to consider a different scenario on auction day. Great work for a fabulous result. Sincere thanks.
Very happy with the professionalism and outcome of the sale of our property.
We are very pleased to recommend Michael Rosano based on the outcomes he has achieved for us. We had the difficult proposition of selling an older two bedroom apartment in an area that has been flooded by more modern apartments. Making things worse, we bought at the height of the market in 2010 and were expecting to walk away with a significant loss. We decided to go with Fletchers because ultimately you get the service you pay for. We were contacted by Michael and immediately impressed by his upfront communication about the challenges of selling in the current market. He was forthright in outlining the costs and processes involved and took the time to address every question. His communication throughout the process was excellent, calling with updates on open for inspections and to update us on inquiries. He managed expectations well and was upfront and factual, which is exactly what we wanted. Likewise, the communication from Fletchers with metrics of online searches and engagement with the property was positive for our confidence to achieve a good outcome. Prior to the Auction, Michael was able to attract two keen potential buyers and to achieve an outcome that was in the upper margins of what we thought we might be able to attract given the market. We sold prior to auction and were pleased with the outcome. Michael was clearly committed to doing his best for us and achieved a very positive outcome. Despite his clearly being towards the beginning of his career, his energy, market knowledge and drive will definitely see him go a long way. We plan to stay in touch with him as we purchase our next property.
No hesitation in recommending Michael Rosano after recently experiencing his professional service resulting in a property sale outcome well above valuation.
We were very pleased with Mr Rosano. Honesty and integrity was very important to us and that's what you get with him. I would highly recommend Michael to anyone. We will certainly recommend to our friends and family. Very approachable and happy to offer his time. Excellent customer service.
Michael provided the "on the ground" support and guidance to us during our sale campaign. He is calm, knowledgeable, professional and kind. He assisted with every question and concern with a positive, reassuring response and assisted us in making the right decisions. Thank you
Michael assisted us with the sale of our home. He is both professional in his approach and genuine in his desire to ensure we navigated the sale process successfully from start to finish. His knowledge, warmth and optimism guided our sale experience as he co-ordinated all the activities needed to ensure a smooth campaign and a great outcome. Thank you.
Michael Rosano is extremely professional and communicates well at all times. We loved having the Fletchers team as our agents and the whole experience was seamless and very successful. We valued Michael's market knowledge and interpersonal skills. Thanks Fletchers - we highly recommend Michael and the whole team.
Michael Rosano was great to work with. At all times he was professional, informative, courteous, helpful, and approachable. I would not hesitate to have him sell a property for us again, and am happy to recommend him and the Fletchers team to anyone who is selling a property. Thanks Michael for all your good work.
Michael provided a courteous, knowledgeable and professional service. We were delighted with the results.
I found Michael's work top be thoroughly professional and at all times during the sale of my sister's house he was friendly, obliguing and very approachable.
