Michael and his team were quite simply outstanding. I was not easy to have as a client as I travel for work quite a bit. Michael was very communicative during the whole process and managed to get a price for our apartment that was superb. The marketing materials that were created were well worth it, the video was a show stopper and certainly contributed to the success. However, on Michael's negotiating skills alone we will certainly be hiring him again when the time comes - I am glad he was on our side! The whole team was extremely professional.

Thank you Michael for a well run and professional campaign. Excellent feedback and auctioneer skills Of course closing the deal helped too.

Michael was great. Easy to deal with, honest and helpful. He achieved a great result. We would definitely recommend him.

Do not hesitate to engage Michael and Cristina with the sale of your property. Our apartment was sold in record time for a record price. Michael and Cristina make the process enjoyable which is a big ask in real estate, their approach is refreshing. Thank you Michael and Cristina

I cannot recommend Michael Townsend, Cristina Wills and the team at McGrath St Kilda highly enough! Michael bucks the trend for every real estate agent stereotype and instead has a modern, fresh and trustworthy approach to selling your home. Your input is important to him and in return he provides genuine market insight, only recommending strategies that will actually help to sell your home. What I think is outstanding about him, and Cristina, is how they took the time to get to know our family and understand our needs perfectly. They orchestrated a marketing campaign that was intuitive and flawlessly executed. Nothing it is too much trouble, no request too difficult, no question unanswered. We were involved every step of the way and feedback on the campaign was consistent and generous. They appreciate that selling your home is a personal, as well as a financial experience, and in return they gave us a tailored service which met our requirements and exceeded our expectations. Michael has excellent market knowledge and a genuine passion for what he does. He, Cristina and everyone we dealt with at McGrath were personable, responsive, extremely helpful and kind - these qualities were important to us, but also to any potential buyers. We went to auction after a relatively short campaign and our result was better than we'd even dreamed was possible, but more than that, they made the emotional experience of selling our home a genuine pleasure.

My partner and I were extremely happy with the expertise and high level of service offered by Michael and Cristina. Our apartment sold in a quick time period for a price above our expectations. We were particularly impressed with the level of communication but also the industry contacts that Michael was able to reach out to that cast the net further afield for potential buyers and ensured our apartment sold for a premium. Would recommend and hope to have the opportunity to use again in the future!

We have known Michael for several years including prior to his current business. He is without doubt one of the most genuine people you will meet. He went above and beyond to ensure that we could achieve the best outcome and really understood our drivers. We have done several transactions with Michael and cannot recommend him highly enough.

Working together with Michael and Cristina was effortless. From the time Michael and Cristina came to see my home, discussing the campaign to handing over the keys. Michael knew the market and price point well. Cristina was such a delight to work with, there was great communication throughout. Always on time at opens. It's about working as a team. They worked as a team, professional in their approach and we also worked as a team to achieve a desired outcome. I listened to what they had to say, as they are the experts, whilst providing positive input. Overall a great positive experience. Thank you to both! I would highly recommend them!

Michael and Cristina were both a pleasure to deal with. From the outset, both were very open and engaging. Michael obviously had extensive knowledge and understanding of the market and neighbourhood. While many previous agents I have dealt with have come across arrogant and untrustworthy, I found Michael very approachable and honest from the very beginning. Cristina was excellent at keeping me informed throughout the campaign. This was particularly important in easing any anxiety I had and made me feel as though the campaign and property were in good hands. As a result, not only was the entire process relatively stress free, we achieved an outstanding result thanks to these two very professional individuals.

WOW......... We are so over the moon with our result and can't thank Micheal enough for getting us over the line. His negotiating skills were truly amazing. His energy and passion for the industry stood out and he made us feel really comfortable and excited. Thanks so much Micheal - super awesome - look forward to working with you on our next adventure!

Hi Michael, a sincere thank you for all of your support and guidance throughout the sale process - from start to finish! Communication has been great, always keeping us informed of progress and explaining things along the way. Having never been through the sale/auction process, this has been particularly valuable - I feel like a seasoned veteran now! Your knowledge of the market, quality advertising, presentation and honesty have combined to make this a very successful campaign! Thanks for helping us achieve a sale price beyond our expectation!

Selling your family home after 12 years is a nerve wracking time. Michael, Josh and the team at McGrath were fantastic with us - always providing clear and honest communication, keeping us calm and confident and guiding us through every step of the process. Nothing was ever too much trouble. Michael's strong negotiation skills were evident and well utilised to secure the result we did. We can highly recommend Michael & McGrath!