No nonsense agent who gets the job done as promised with a great team who follow through during the whole process.
No nonsense agent who gets the job done as promised with a great team who follow through during the whole process.

I have high expectations of customer service. Michelle Percival's performance as a real estate agent extends beyond the call of duty, As a recent buyer of property in Port Macquarie I would definitely use & recommend Michelle to sell our property.

Kept me in the loop with details and local knowledge. Able to fully explain and answer any questions.


Michelle Percival was great when we bought our place in Port Macquarie. She shone above the other real estate agents. She was way more organized and had prepared a lot of documents in advance that were lacking with other agent. Would definitely recommend Michelle and Percival and would be more than happy to use them again in the future.

We strongly recommend Michelle if you are selling property in the Port Macquarie region. She provided us with credible and reliable advice prior to sale, clearly communicated with us on a regular basis throughout the sale process, and managed a time-sensitive negotiation with finesse. Michelle acted with integrity throughout the sale process and treated not only us but also our tenants, prospective, and actual buyers with respect at all times. Michelle's team has managed the rental of our property for nearly a decade and I would gladly engage her again to manage, rent from, buy, or sell a property.

We recently purchased a property through Percival property. Dealing with Michelle was a great experience and made the whole process about as easy as it could be. She is very professional and knowledgeable about the Port Macquarie area and gave us good advice and feedback along the way. The best part though was how genuinely kind and friendly she comes across. I really felt like I could trust Michelle which is probably the most important thing with an agent. I would be happy to recommend her to others and deal with her in the future.

From the beginning to the end of our campaigne Michelle went through step by step in a polite, prompt and professional manner. Her experience and approachable attitude made our sale into a stress free environment. Highly recommend her to anyone else thinking of selling their property.

With her on-point marketing and presentation, Michelle was able to sell our home in a short period of time for a reasonable price. Michelle and her team take the stress out of selling property with their knowledge and experience. Always professional and maintaining constant communication, we knew our property was in good hands! Thank you Michelle and the Percival Property team!

Hard to say exactly how the relationship went but there are good points and a few suggestions for improvement; Good points; Tough negotiator for the seller; Pleasant to deal with; (with one minor exception see below) Good follow up and clear communications. Your staff are well trained especially in customer sensitivity, I am guessing that you are at the centre of that, good experience. Area for improvement (at least in my opinion) Some control behaviour showed through; you made assumption about my budget which were wrong, I have guessed that you set the price; If so then the market had moved down noticeably and the sellers expectations were higher than they should have been........in my opinion.......better to set expectations low and give good news.

When we started looking for our new home in a market we didn't know much about, we thought it was going to be difficult. But Michelle guided us through with her expert knowledge of the region and the market. An ultimate professional, Michelle is a breath of fresh air, and we could not recommend her highly enough. We had to move on the sale quickly to fit our time frame; Michelle snapped to action using her network to get the exchange done in just days of us viewing our new home. Thank you to Michelle and team.

Michelle was very professional, informative and warm in her approach to negotiating the sale. She acheived an excellent outcome in a challenging real estate market climate.