Mike has worked in the hospitality industry for 27 years and for the past 15 years has held senior roles with Australia’s largest hotel chains as a Development Manager. After 10 years living in Victoria, New South Wales and Queensland, Mike and his family returned to Tasmania in 2001 to take up a senior management role with the Federal Group. Mike brings with him a wealth of experience and knowledge of customer service programs. Mike believes that every client or customer’s experience should be memorable and exceed their expectations.
Mike works out of the Sandy Bay office, alongside an experienced and enthusiastic team of consultants.