Monica's profile

Monica's reviews

  5  
Monica has 323 reviewsacross 12 different locations, showing 12.
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Monica's qualities as told by our client reviews: detail-oriented, friendly, well-prepared, supportive, responsive, local expert, clear communication.
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Seller review
Great and pleasant experience
over 4 years ago
Great and pleasant experience

Monica and her team have delivered outstanding results. We are very happy that we have engaged with Monica. The communication was very easy and straightforward, we were kept up to date and Monica was always there to answer any of our questions.

Seller review
Sensational customer service, advice and attention to detail
almost 5 years ago
Sensational customer service, advice and attention to detail

Monica is a delightful person to work with. She made the sale of my parents apartment completely stress free and such a pleasant experience. She went above and beyond with advising on styling and minor renovations to achieve a premium price. She organsied the trades and coordinated the whole apartment upgrade ... all with a smile. I would absolutely recommend her to anyone who is selling their apartment. We acheived a fabulous sales result and Monica was a huge part in making that happen. We can not thank her enough, as my parents are now too 'mature aged' to be involved in this process and I have been working full- time. We couldn't have achieved this result without her energy and expertise. Thank you Monica : )

Seller review
Very, very pleasing
almost 5 years ago
Very, very pleasing

My experience was very ,very pleasing. Patrick and Monica communicated patiently and excellently and were extremely reliable and efficient and friendly. I would be pleased to recommend them with enthusiasm.

Seller review
Absolutely Brilliant!
almost 5 years ago
Absolutely Brilliant!

We were so fortunate to have Monica as our agent. She made selling my 80 year old mother in law's unit an easy process for us. Right from preparing the unit for sale, and it needed at lot of work, she organised and project managed the whole process in a professional and efficient way, giving us advice about what jobs needed to be undertaken to gain the best price for the unit in the current market, communicating with us regularly and always being available to answer our questions. We never would never have obtained the price we did without her work. She attended to the marketing and selling of the unit in the same amazing way. She even went above and beyond the service we expected of an agent by driving from her office in Lane Cove to us in Castle Hill when some urgent matters needed attention and we were unable to get to the office. She also continued working on the sale of the unit on her day off when deadlines were tight, on more than one occasion. As well as being professional and fantastic at her job, Monica is a very caring person which really eased the stress of selling my mother in law's home for the last 25 years. I thoroughly recommend her as a real estate agent, you would be lucky to have her.

Seller review
Fantastic and super helpful
almost 5 years ago
Fantastic and super helpful

Monica had a can do approach no matter what problems I encountered. She always responded quickly. Fun to work with. Highly recommend to anyone.

Seller review
Employee of the Year - Monica Carollo
almost 5 years ago
Employee of the Year - Monica Carollo

One week prior to settlement was due there was an unfortunate sewer pipe leakage into my apartment. As a result, the floorboards were damaged and this became a difficult situation in pursuing an insurance claim in such a short time frame whilst keeping the buyers happy. Monica has truly gone above and beyond to help me with this issue. She has kept both myself and the purchaser and our lawyers updated while trying to source the best quotes for me to repair. Even though my apartment was a low value asset relative to other properties in Lane Cove, Monica did not show the slightest prejudice and showed us dedication and commitment. She was kind, polite and helpful with genuineness, something you don't see very much these days. It truly gave me a very positive impression of Belle Property. I have had dealings with a few agents before and honestly, I have never met and dealt with better, more reliable, committed agents than that in Monica and Patrick Lang of Belle Property. I am so grateful we decided to go with Belle Property Lane Cove and in future I will have no hesitation to recommend their team to anyone. Thank you once again and to the team at Belle Property Lane Cove.

Seller review
Friendly and professional
almost 5 years ago
Friendly and professional

Monica is a pleasure to work with. She's knowledgable, professional, diligent and on the ball every step of the way. She is a master of property styling and has an infectious positive attitude. She loves the job and works tirelessly for her vendors with a smile on her face. Call her today!

Seller review
A perfect sale
almost 5 years ago
A perfect sale

Monica has shown herself to be the total professional in the sale of our property. We were never left in the dark about the progress of the sale and we received constant feedback on all matters. We actually felt as if she were a daughter selling her parent's home with all the concern and care that she displayed. We could not more highly recommend Monica.

Seller review
Outstanding personal service
almost 5 years ago
Outstanding personal service

Monica provided us with outstanding personal service making it possible for us to present our unit at its best. She project managed the renovations which were promptly completed to the schedule she devised. Monica was always personable, available and willing to support us through the renovation and sale of our property. We would not have achieved the great sale result without her and would highly recommend her.

Buyer review
Positive and Helpful
almost 5 years ago
Positive and Helpful

Monica is a lovely, positive, approachable and knowledgeable agent.

Buyer review
Lovely and helpful
almost 5 years ago
Lovely and helpful

Monica was so lovely and helpful with the process of purchasing my apartment. She made the transition very smooth and was always more than happy to go out of her way to help me. Thank you!

Buyer review
personal, patient and very helpful !
almost 5 years ago
personal, patient and very helpful !

We are first home buyers and Monica was so personal, patient and helpful throughout the process!

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