Monica Furniss

We’ve used Monica multiple times over the years, and she has been exceptional every time. She is a fantastic communicator, works incredibly hard, and has outstanding local knowledge. Monica consistently goes above and beyond to make the whole process as smooth and stress-free as possible. She worked tirelessly to achieve a fair price for our property, and we couldn’t be happier with the outcome. We highly recommend Monica to anyone looking for a dedicated, knowledgeable, and trustworthy real estate agent.

The vendor rated Monica 5 stars - of course they did. They got to dump all their rubbish and walk away without paying a cent for disposal. If I could leave my mess behind after a $1M+ sale, I’d give 5 stars too. However, as the buyer of this mess I’d give her less than a star if I could. We settled through Harcourts Torrensville with Monica as our agent. What followed has been deeply disappointing. Monica forgot our settlement date - she was at her niece’s wedding. We couldn’t access our $1M+ property because a key was missing. A locksmith had to be arranged. When we finally got in, the yard was dangerous and filled with the vendor’s abandoned rubbish - paint tins, tyres, gas cans, timber, broken glass, and furniture well beyond what was agreed, while the gardens were overrun. We’ve had to fence off sections to keep our kids and dog safe. We reached out for help. Monica called the left over junk “goodwill” and suggested we use our council hard waste collection to clean up someone else’s mess from a property we just paid over a million dollars for. Since then? Three days of emails to Monica and the principals. Complete silence. No calls, no visits, no promised settlement gift. Zero accountability once the commission was collected. We’re now dealing with safety hazards and cleanup costs on our own, with no support from the agency that facilitated this sale. This should have been an exciting milestone. Instead, it’s been nothing but disappointment and radio silence when we needed basic help.

Monica did a great job of selling my house. I selected Monica as she had maintained contact with me over many years, which indicated she was persistent. There were lots of opens, with regular updates and feedback on who was going through. The campaign was short and directed, with a successful auction to finish.

Monica was such a powerful asset in our sales campaign. Her local knowledge of the area, the real estate market as it currently stands and her historical experience, all combined to make for an incredible package. Her open and honest communication, that was delivered with a calm and efficient manner, made the entire sales process. Monica guided us through every step of the sale and she went above and beyond to manage any complication or question that arose during this time. Her willingness to answer all of our questions and her persistence in finding the right buyer for our property, culminated in an excellent result!

Monica went above and beyond with selling my property. Any question big or small she was there to help along the way. Her knowledge and professionalism meant I was able to trust her throughout the whole process and on Auction day I knew everything would run smoothly. I can’t thank Monica enough for the work she put in to sell my Property and I would recommend her to anyone.

Monica went above and beyond to work with me to ensure that certain conditions were met with the sale of my property and achieved an excellent result. Her follow-up and attention to detail was second to none. Highly recommend to other property sellers.