The whole team were just lovely to deal with, nothing was too much trouble for any of them. They really helped me out with their local recommendations and support whilst trying to coordinate tradies when I recently purchased my property. The team seriously went over and above and exceeded their agent "duties", their ongoing communication made everything so much easier and more personable. I highly recommend them without hesitation.
The purchase was a simple process thanks to the selling agents. Questions received prompt answers. Requests were never too much trouble.
I have no problems recommending Monica. She has been a pleasure to work with and has proven to be an outstanding agent for us during the purchasing of our property. Monica has actually gone above and beyond my expectations of an agent. She has been professional and reliable, and has been considerate to all parties involved. I would be pleased to work with Monica any time in the future and would have no hesitation recommending her to interested parties.
During our recent purchased of or dream block of land in Mapleton, from the very first contact with Monica McLaren at Roger Loughnan Real Estate. With all our discussions on the purchase the attitude and honesty from Monica & with the agent was made with no pressure making us feel welcomed. We would gladly recommend Monica & Roger to complete any future business dealings. Many thanks Garry & Robyn
We purchased through Monica back in 2002 and she did a great job in meeting all our requirements and managing the process. Over the intervening years we kept in touch receiving feedback on the market and what was happening around Mapleton at that time. When the decision to sell was reached we discussed the situation, agreed a price and listed our property. The sale process was managed seamlessly and all minor issues dealt with in a professional and collaborative manner. Monica is a reliable, trustworthy and understanding agent, quick to respond and a pleasure to work with.
Monica was fantastic to deal with and worked around my shift work and was considerate to our family requirements while working to sell our home! We felt completely confident in her ability and were extremely happy with the outcome of our sale! Monica made herself available whenever required and was always happy to provide support and advice!!
Monica was extremely helpful from our first viewing of the property through to and after us taking possession. She had both our interests and the sellers in mind and negotiated in a very responsible manner. Nothing was ever too much trouble and Monica always replied promptly. She was knowledgable, open honest and forcoming about any issues that we discussed.
Monica was very professional and helpful. Always pleasant and nothing was to much trouble. Very prompt and efficient. I would recommend her Sandra Connor
We have bought and sold properties with Monica twice now and each time was a seamless and easy experience. Monica kept us informed at every step of the way and went to great lengths to meet our needs. She took the pressure off us and did absolutely everything on our behalf. If we get the opportunity, we would use Monica again in a heartbeat. All the best to Monica and Roger. Jane and Dan
Right from the outset Monica impressed with her friendly & helpful manner & demonstrated a very good knowledge of the local real estate market.She gave me very good advice on how I should present the property to improve it's appeal to potential buyers.All her advices re the value of my property were realistic & spot-on,& resulted in a quick sale at the asking price. I was very happy with her overall performance.
The service was attentive ,and always had time answer any questions .We visited the property on several occasions ,to help in the process of making the best choice for our new home .Monica and the staff at Roger Loughnan Real Estate were very helpful and professional.
