Living interstate we had the privilege of being recommended by a friend to use Monica at Roger Loughnan Real estate. Her marketing knowledge was very close to the mark particularly during these turbulant times with falling property sales, as a result we were gratefull and pleasantly surprised that we got what we did, which we believe comes down to her communication and negotiating skills. We were going through our own personal health and family issues and Monica was physically able to lend a helping hand as well as find appropiate tradies and helpers to assist us get the property ready for sale and settlement, as we were unable to be there for the duration of time it took to settle and empty the remaining contents of the house. We cannot thank Monica enough for her compassion, understanding and help negotiating new legislation and technology we are not used to. Monica and her team were a godsend for us "oldies". The team she worked with and recommended e.g conveyancer were also very understanding and accomodating. If Monica was tied up with work and could not take our calls, she would promptly text us to let us know she was tied up and when she may call us back. We thoroughly recommend Monica and know we could not have achieved the result we did without her. Thanks Monica

Monica showed us 2 properties of the many we looked at in our search for the right one. Both times she communicated well and is easy to talk to. We also found her very honest and realistic with a good knowledge of the local l area and market.

Knowledge of the property values for a prompt sale.

Very pleasant and helpful. Always contactable and quick to answer any queries. Overall a good experience. Thanks!

Monica and Roger bring great professionalism and integrity to their industry, and my experience with them in the sale of our property has been smooth and seamless from start to finish. Grounded , positive and always available for advice, I felt assured of a good outcome, and was not disappointed. Experience approachability ,and an understanding of Individual requirements, make Monica and Roger exemplary agents, and we are indeed fortunate to have them in our midst.

I believe that to both seller and potential purchaser, Monica maintains an honest belief in the ethics of transparency in a concerned and personally -proactive fashion, at the same time demonstrating an experience-based capacity to anticipate the psychology of selling and buying, neither over-selling nor underselling, thereby sidestepping many of the pitfalls of real estate with the public generally.

It was because of a previous successful collaboration with Monica McLaren over selling a house in Witta, that I again asked her to represent me in selling a rental property in Highgate Hill, Brisbane. Brisbane and her Brisbane-based colleague, Lara, provided me with valuable advice on renovations and improvements which would optimise the presentation of the property. Monica’s thorough research of comparable properties resulted in our agreeing on a realistic expectation for a sale price. Despite delays beyond our control, the property went on the market at not quite the best time, but the marketing strategy designed by Monica, and the open houses supervised by Monica and Lara, resulted in a n excellent offer being received and accepted within about eight days. Monica’s communication was informative and regular from first contact and throughout the sale process. I have no reservation in recommending Monica to potential vendors and buyers, as a very skilled and ethical agent.

See email sent to Monica

From the appraisal to the settlement Monica followed the KFC principal (Knowledgable, Friendly and Confident). She has a thorough knowledge of the Blackall Range Real Estate Market. Monica worked tirelessly to achieve a result that we didn't think possible. Anyone selling or looking for real estate would be should seek the services of the most amazing Real Estate sales representative we have ever encountered.

When the planets align they align, however, our experience with Monica was empathic, responsive and enabled. This, our 4th house purchase on our life path was by far the most professional, caring and decisive moment in life fuelled by the decision to move forward in our life path. Monica made everything possible and I could not help but think about the amount of time this wonderful person puts into the seller and the purchaser experience, neither are privileged above the other. Monica has an incredible ability to read the room when standing in the garden and manages to unite the buyers' experience with the sellers' movement forward. An incredibly caring soul and completely realistic process, I don't want to buy another place, but I'm pretty sure we will ask Monica before we do!

We recently purchased our new home through Monica, and it was such a refreshing experience compared to many agents we’ve dealt with while searching for a property. She’s what we’d call a good old-fashioned real estate agent—honest, helpful, and focused on people rather than pressure or sales tactics. There was no pushy approach, no gimmicks, and none of the nonsense we’ve come across with other agents recently. Communication was great the whole way through, and we always felt informed and comfortable with the process. We’re really happy with the purchase and would happily work with Monica again.

Monica and Roger did everything they could to get the right price for both parties through some very difficult market conditions