Monica's profile

Monica's reviews

  5  
Monica has 149 reviewsacross 18 different locations, showing 12.
Map view
Buyer review
Consummate professional and lovely to deal with.
about 2 years ago
Consummate professional and lovely to deal with.

Monica was able to understand our requirements and expectations and came across as balanced with both seller and buyer parties. We felt confident that what we were being told was consistent and not inflated to drive a sale regardless of accuracy. Time was of the essence and all the preparation work behind the scenes had obviously been done by Monica which allowed us to achieve a very smooth and efficient 28 day purchase period. The perfect sale!

Buyer review
Amazing communication professionalism and support with our purchase
over 2 years ago
Amazing communication professionalism and support with our purchase

Monica was amazing from start to finish with our purchase at Mapleton, she went above and beyond for us in a very stressful and major life change for us. Monica had amazing knowledge of the area and the property market at Mapleton, she was able to answer all our questions and some. Monica was a dream to deal with and went above and beyond to help us. I would happily recommend Monica and Roger Loughnan Real Estate to friends or acquaintances.

Seller review
Competent, professional and effective delivering a excellent result.
over 2 years ago
Competent, professional and effective delivering a excellent result.

We bought the property through Monica in 2017. We were impressed with Monica’s approach and her effective liaison with the sellers to agree a final price. For our recent sale, Monica's appraisal turned out to be realistic and resulted in an early offer. Monica managed a complex issue, which was identified during the building inspection, and which may well have caused the buyers to withdraw, very competently. Monica stayed on top of the detail and dealt with issues effectively and expeditiously and kept us informed at all times. Monica proved herself to be a true professional by considering the buyer’s interests as well as ours, as the sellers. Buying and selling property can be challenging but Monica was always prepared to go the extra mile to resolve issues and minimise the stress that the process can cause. Highly recommended.

Buyer review
Thoughtful of the Buyers needs
over 2 years ago
Thoughtful of the Buyers needs

We found Monica efficient in her job and kept the buyers needs in mind and helped in a number of small but critical ways - Thank you for your help - Ray & Lucie

Seller review
Excellent in every aspect particularly real estate knowledge and communication skills
over 2 years ago
Excellent in every aspect particularly real estate knowledge and communication skills

We have known Monica for many years and she has managed both sales and purchases for us. We have always found her to be pleasant and helpful. We have never been disappointed with her behaviour or real estate knowledge. If we have any real estate needs in the future she would certainly be the first agent we would contact.

Seller review
Monica is fantastic
almost 3 years ago
Monica is fantastic

Monica McLaren went above and beyond a real estate agent's responsibilities to help us with the sale of our property. After the contracts were signed, the ongoing help she gave was just amazing and we truthfully would never have been able to get through everything without her help. Monica's after sales service is second to none. She is just incredible.

Buyer review
Fantastic agent to deal with.
almost 3 years ago
Fantastic agent to deal with.

This is my second property purchase through Monica and as always she was professional, honest and made the process go very smoothly. Highly recommended.

Seller review
Excellent!
almost 3 years ago
Excellent!

Monica did a superb job for us. She was completely professional and most importantly got the sale we wanted, promptly and for a price we were very happy with. We only wish we had more properties to sell with her!

Buyer review
Exceptional
about 3 years ago
Exceptional

Monica has worked for us as a buyer’s agent on a few occasions now and if we ever buy or sell property in the future we would definitely ask her to represent us. Monica has great local and market knowledge, she works tirelessly and gets back with answers to any questions straight away. She is professional, honest and friendly as well as being a skilled communicator and negotiator. This experience presented some obstacles, but Monica was able to negotiate a contract we were happy with and left us on good terms with the vendors. I have no hesitation in recommending Monica as an agent.

Seller review
Number one Sales Person, who performed well beyond expectations
about 3 years ago
Number one Sales Person, who performed well beyond expectations

Having recently sold my property through Roger Loughnan Real Estate, I would like to say Thank you to Monica McLaren for all her support and hard work she put in to get me the result which was achieved, I found Monica to be very professional in her approach to her work, Monica is a wonderful and very caring person who kept in touch with me during the whole process of my sale, once again Thank you Monica for a job well done, I would recommend you to anyone who wishes to sell or purchase a property. Regard’s Pat Daly

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