Monica showed excellent knowledge of the local area and wonderful commitment to ensuring that the process was very smooth. She was professional but extremely warm and helpful in every way. I would certainly go back to Roger and his team again should the need arise
From the initial discussion, we were completely confident in Roger and Monica’s integrity, professionalism and competence to achieve the fair response and result that we desired. Throughout the marketing process to completion of all relevant detail resulting from a totally satisfactory outcome, we were favoured by competent, thoughtful and well-considered advice and support. The ‘team’ went far above and beyond in every circumstance. In particular, both Roger’s and Monica’s dedication to the best possible outcome featuring fairness and honesty, were enduring and much appreciated characteristics. Their management of all known real estate matters is highly recommended.
Monica your personality and professionalism is forefront of your Efforts to achieve a wonderful result.
Five years ago we purchased the property through Monica and due to unexpected circumstances the need arose to sell the property earlier than hoped. In both cases Monica provided more than expected assistance and advice. The selling process can be quite overwhelming and I relied on my family for assistance however as they could not be present on a regular basis, Monica stepped in to give me re-assurance and encouragement. Monica took a great deal of the anxiety out of the whole process. Thanks again Monica, your continual support will never be forgotten.
We had a fantastic experience selling our home with Monica and Roger. From start to finish, they demonstrated professionalism, clear communication, and a kind, down-to-earth approach. Their advice was sensible, their expectations realistic, and we always felt well-informed throughout the entire process. It was especially reassuring to work with agents who are part of the Mapleton community and who clearly understand the local market. Thanks to their expertise, we achieved a fair and satisfying result.
Monica has a great knowledge of the area and was helpful in recommending the right people to get the house compliance issues sorted, I would have no hesitation recommending Monica to anyone wishing to buy or sell.
As first-time home buyers, we couldn’t have asked for a better agent than Monica. Her integrity, professionalism, and meticulous attention to detail shone through, ensuring we felt confident and supported throughout the process. Her clear, down-to-earth communication made negotiations straightforward, leaving both sides thrilled with the outcome. We highly recommend Monica to anyone buying or selling – there should be more agents like her!
I recently had the pleasure of working with Monica to sell my home, and I couldn't be more impressed with her professionalism and dedication. Monica possesses an extensive knowledge of the local market, and her understanding enabled a realistic price point that attracted the right buyers. Her attention to detail ensured that my home was showcased in the best possible way, leading to a successful sale. What truly set Monica apart was her unwavering commitment to my best interests. She took the time to understand my needs and kept me informed at every step of the process, making me feel supported and confident throughout. Moreover, she extended this same level of care and attention to the buyer, ensuring a smooth and positive experience for all parties involved. I could not be more grateful. I highly recommend her services to anyone looking for a knowledgeable and dedicated real estate agent.
Monika was very professional in what was a personally challenging situation with the purchase of my home. I commend her patience and understanding and have no hesitation in recommending her.
I could not have placed my property for sale in better hands. I would like to thank Monica for her professionalism, integrity, exceptional service and her knowledge of the area which is outstanding. Monica extends her approach beyond the call of duty. I felt immediately at ease when I met Monica and made the decision to list my property with Roger Loughnan Real Estate. Monica together with Lara kept me completely informed throughout the whole process of selling my land. I highly recommend the team of Monica, Roger and Lara. If I could give a higher rating I would.
As a purchaser we have had a rough time with agents in the past. Monica was completely opposite to these previous dealings. Helpful and efficient and worked with both the vendor and ourselves to a satisfactory result.
Monica and the team showed many attributes with selling my mum's home. Long established local agent, wealth of knowledge, aware of the community dynamics, excellent communication, kept informed at all times, attention to detail, professional and welcoming rapport, managed everyone's stress levels & concerns, realistic with price & overall a smooth selling process.
