Monique & Phoenix were amazing throughout the whole experience of selling our home. What was a difficult time was made less stressful by Monique & Phoenix. They were always there to answer any questions we had, didn’t matter what day or time. Highly recommended. I wouldn’t use anyone else.
Very informative and extremely patient with explanation. Phoenix was in constant communication regarding open homes and negotiations with interested parties. Very sound and concise advice given regarding market expectations. Quick sale achieved.
Monique was helpful and engaging in our interactions on our journey to purchasing our dream downsizer. The whole process, that can be so complex, seemed to all just fall into place! Can't wait to move in!
Monique very professional navigating the sales process in a delicate and respectful way knowing it was a big decision for the Vendor and worked hard to not only sell the vendors property but go above and beyond her role to provide them support and assistance in finding their next new home and helping them to negotiate timing to allow them to step confidently into the next stage of their property and life goals. She communicated well with us the purchasers so we understood the process and timings and where the vendor was up to in their decision making process and the concessions they needed to make their move. From subsequent interactions with the Vendor I believe both parties felt well respected and treated throughout the process and the result was a good one for both parties.
Monique is such a genuine agent and such a pleasure to deal with. Nothing is a hassle at all and she went out of her way to show as many properties as we liked without any sense of inconvenience on her part at all! She did not try to pressure us and allowed us time to make the decision. I would strongly recommend Monique for buying or selling through.
Monique sold my townhouse in Shell Cove for a very decent price and within two weeks after the first open home inspection. She was professional, organised and highly communicative, always informing me of situations as they transpired and returning my calls or responding to emails in a timely manner. A personable lady, she listened to my concerns and was flexible to my requests. She assisted me in organising tradespersons to complete a few jobs around the property in preparation of the sale and impressed me with her experience in conducting negotiations in a manner that was respectful to both seller and buyer. Her real estate partner, Phoenix, was also pro-active and easy to communicate with and ran an excellent sales campaign, whilst the administration staff was highly competent ensuring that the sale progressed smoothly. I can highly recommend Monique and her team.
Monique is the alternate communicator, no stone is left unturned. She is truely compassionate and 100% dedicated to achieving the highest possible outcome and results. Her dedication to hard work covets both the Sellers (Robyn and myself) and the prospective purchasers. Monique's style in seamless and quite honestly is evident 7 days a week, week in and week out. Her Market knowledge seems able to recognise and correctly satisfy all developments as they develop along thd buying and selling processes. Her ability to offer correct and accurate negotiations in line with both the Seller's and the Buyer's enable the interests of both parties to come together to form a successful mutual conclusion which satisfies both parties specific needs. In all my years of buying and selling Properties I can honestly say I have NEVER enjoyed the benefit of working with such a complete professional whose dedication is so impressively apparent.
Your are great hands with both Monique and Phoenix , both are committed to give you the best experience possible , so informative keeping you updated on every step of the way , nothing is a problem for them , they are always there for you .
You shared every moment while we were selling this place you kept me updated. You done very well. I would recommend you to anyone special you Monique I think you’ve got a good head on you for Real Estate. I reckon it was excellent how you sold my place thank you very much.
I saw her on Facebook and she just stood out to me and I know she was the agent for us to sell our home and I was right! Felt instantly like we had known her for years down to earth nothing was an issue she went above and beyond the marketing of our home was incredible they ss our home in the first week ❤️
Working with Monique was a genuinely positive experience. Monique was thoughtful and considerate of us as buyers, really taking the time to understand and listen to the property we were trying to buy. Monique accommodated inspections without any hassle and kept in touch with us throughout the entire process. What stood out most was how much Monique genuinely cared about the property she was selling, which made the whole experience feel more transparent and reassuring. Compared to other agents we dealt with, Monique showed genuine care, great communication and professionalism throughout. When Monique’s selling a property, me as a buyer feels that the properties for sale are hand-picked from genuine, thought-out out sellers looking to pass their home over to someone who is opening a new chapter in their life. Monique makes you feel like you’re moving into a home, not a house.
We had an excellent experience working with Monique. From start to finish, the entire house sale process was handled with true professionalism and expertise. Their knowledge of the market, clear communication, and strategic approach made everything smooth and stress-free. Highly recommended.
