We recently had to sell our mum's house which was quite a daunting experience. A lot of emotion and expectations being the family home coupled with a lack of experience in selling homes especially at auction. Monique made the entire experience from the initial meeting through to auction day not only simple but enjoyable. She showed genuine care and patience and involved the entire family in the process. Nothing was too much trouble and she was always available to assist even when asked for help outside of her role as our agent. Her knowledge and expertise of the local area and market was outstanding and which gave us confidence and helped achieve the result we wanted. She is warm and very approachable. I would not hesitate in recommending Monique to anyone considering a property sale.

We found Monique reliable, accommodative, friendly and cheerful. She has good knowledge of local area and happy to provide information on request. We felt that she provided extra care during the whole process and even after the auction. Her management of the auction experience with us was open and professional.

Found Monique to be front & centre of her knowledge in real estate. I personally found Monique to be a lovely person to deal with as her personally speaks folumes

It has been an excellent experience dealing with Monique . She is always willing go the extra mile to help the customer , Monique is focused , communicates well & understands the nuances of real estate industry and guides you very well along the journey . For us she took the stress out of selling and delivered in a very quick time frame , strongly recommend Monique .

I have visited many properties advertised by Monique Layoun & Joel Hollings (McGrath). Over a period of time, we have built a very good relationship. Their understanding of our requirements and their expertise always helped me. They come back with a quick review whether a property will suit us or not, when asked for and also provide guidance on how a property will exactly fit our requirements/budgets. Given this experience/relationships, when it came to buying current property, we spoke for hardly 5 mins!. it was a like Amazon's one click process. Discussed about the Property, offer given, agreement signed on same day. Key item to note is when there were signs of complications, Joel was very transparent and negotiated very well with me / represented Vendor at the fullest. Extra inspection during the cool off period helps us to nail this property. Thanks to Monique.

Her communication is good. She has good knowledge of the market

From the beginning it was so nice to talk to Monique. We can see her professionalism and experience in this field. She gave us a lot of support. She was punctual, optimistic and dedication even when she had other places to attend to. The other good quality that she showed was her kindness in bringing us some gifts to cheer us up. Thank you very much Monique for your personal interest in the sale of our property.

Monique saved our weekends. She understood our needs very well and her approach made us to clearly finalize the property as quickly as possible. She matched the vendor and purchaser needs very well. Also she patiently clarified all our doubts being available to us. We highly recommend Monique. Thank you so much Monique and McGrath for all your support.

Monique was so professional yet very approachable. She was supportive and considerate from the very beginning to the end. It was a delight working through the process with her and her team.

The assistance and advice received was professional and in line with the current market conditions. Unfortunately we were interstate during the preparation and campaign and received extraordinary assistance from Monique and Joel with regards to preparation for the marketing campaign locating suitable trades to undertake preparation works on our behalf. Throughout the campaign communication was prompt, thorough and professional. The marketing advice inspired interest and effectiveness ultimately resulting in a good opportunity for the buyer to capitalize on an ideally located property and good result for us as the vendor.

Monique was absolutely wonderful to work with, and very insightful about the market. We recently sold an apartment in Blacktown and Monique pretty much managed the entire sales campaign. Her approach and advice throughout the campaign was spot on, and we are very happy with the end result. We wouldn’t hesitate to recommend Monique to anyone considering selling their home.

Nice and easy to talk with beautiful manners and professional