Monique's profile

Monique's reviews

  5  
Monique has 188 reviewsacross 19 different locations, showing 12.
Buyer review
Professional and Helpful
about 3 years ago
Professional and Helpful

She help us to achieve the bid of our First house and helped us all the way from first to end.

Seller review
Helpful, effective and hardworking
about 3 years ago
Helpful, effective and hardworking

Working with Monique Layoun and Joel Hollings, my parents managed to achieve an optimum price on their property which has made all the differnece for their financial future, retirement and peace of mind. It was an older larger home that needed lots of work to get market ready but like many seniors, my parents were asset rich but low on funds and energy to finish renovations. Rather than pushing my parents to sell it as a renovator (which a couple agents have tried to do in the past), Monique and Joel focused on what needed to be fixed up so that we could achieve the best price. They helped to arrange the finance of the works and even project managed the improvements, in consultation with us along the whole way. They were always guiding but never bossy and took alot of the stress off our shoulders. They even have in-house translators in multiple languages which has been handy for my parents who are of Asian descent. Monique and Joel are quick to return phone calls and texts, even after hours. You know an agent works hard when they take and return calls outside of business hours. Also on auction day, Monique, Joel, their associates and the Auctioneer Anthony did a wonderful job working all the buyers to drive a competitive atmosphere and keep the bidding going up and up! The final sale price exceeded even my dad's lofty expectations (which the rest of us thought might not have been realistically achievable) and so we are all over the moon. Joel, Monique and team, we sincerely thank you for making the biggest difference for my family. Achieving a spectacular sales price isnt just about the money but really eases all the financial worries they had around retirement, at an age where they need it most. We all felt like a big weight has been lifted off our shoulders today. Thank you!! For anyone considering working with Monique and Joel, you wont regret it. Also do consider furniture staging your property for the sale. It makes all the difference too!

Seller review
Professionalism at its best
about 3 years ago
Professionalism at its best

Monique is one of the most professional agent I have come across, She is handled the sell with high attention to detail with a successful outcome.

Seller review
Exceptional Agent, Exceptional Results: A Phenomenal Home Sale Experience in Seven Hills
about 3 years ago
Exceptional Agent, Exceptional Results: A Phenomenal Home Sale Experience in Seven Hills

I wanted to take a moment to express my heartfelt gratitude for the exceptional job you did in selling my beautiful house in Seven Hills. Your dedication, professionalism, and expertise truly made the selling process smooth and successful. Your deep understanding of the local real estate market in Seven Hills was evident throughout the entire process. Your insights and advice on pricing and marketing strategies were invaluable. I greatly appreciate your excellent communication skills. You always kept me informed about the progress of the sale, promptly returned my calls and emails, and patiently addressed any concerns or questions I had. The way you marketed my property was outstanding. The listing photos and descriptions were top-notch, and your efforts in promoting the property both online and offline were impressive. Your negotiation skills truly shone during the sale. You were able to secure a fantastic deal that exceeded my expectations, and I am grateful for your dedication in getting the best possible outcome. The speed and efficiency with which you managed the entire sale process were commendable. Your attention to detail ensured that all paperwork and legal requirements were handled with precision. I am beyond pleased with the results and am grateful for your wonderful work. Selling a home can be a stressful experience, but your professionalism and expertise made it a much smoother journey. I couldn't have asked for a better real estate agent to represent me. Thank you, Monique Layoun, for your hard work, dedication, and for going above and beyond to sell my home. I would not hesitate to recommend your services to friends and family looking to buy or sell property in the Seven Hills Area.

Seller review
Very professional and honest
about 3 years ago
Very professional and honest

Monique was truly exceptional. Her market knowledge, commitment,honesty and communication is phenomenal. Her negotiation skills are brilliant throughout the campaign which sets her apart. She was highly proactive during all the open homes and following up with the customers We got a deal which was a suburb record. We had an amazing experience working with her. I would highly recommend her as a real estate agent. Best wishes for your future endeavours 😊

Seller review
Outstanding Professionalism, Exceptional Insight of Both Buyer and Seller Expectations.
about 3 years ago
Outstanding Professionalism, Exceptional Insight of Both Buyer and Seller Expectations.

Monique was presenting an open home a couple of hundred meters from our property. I took the opportunity to introduce myself as a prospective seller, who was almost ready to go to market. That same afternoon Monique came to the property as scheduled and gave us an appraisal that met our expectations, Monique also provided excellent advice as towards the presentation of the property in readiness for sale. Monique’s communication to be clear honest and unambiguous, I found that Monique’s ability to not only preempt any questions that I had but also her genuine honesty to be both respectful and high class in a world of forgotten old school customer service. Monique was in constant contact leading up to the open home, notifying me in advance of any appointments with potential buyers or her business associates in the process who were all both highly professional and punctual. The whole process of getting ready for open day was stress free and exciting, we were confident of a great result. Monique came back to us with an offer that met our expectations on the evening of the open day. We were delighted with the result, the house was on the market for a total of 4 DAYS, Monique has the professionalism and the integrity to make all the hard work appear easy, I never felt anything but relaxed from our initial meeting and right throughout the entire process. I would highly recommend Monique as your agent without any hesitation.

Buyer review
Outstanding Customer Service
about 3 years ago
Outstanding Customer Service

We got the opportunity of engaging with Monique on the first property we put an offer on. Though our offer did not proceed, we are so glad to have met Monique to find the home for our family. Monique had been awesome, very supportive and determined to find a property for us and we are so fortunate to get the property the very next week. We had a very pleasant experience throughout the sales process and very grateful to her. Many thanks and appreciate all the support in getting a home for our family! 🙏

Buyer review
Easy done :)
about 3 years ago
Easy done :)

Monique comes as a warm and friendly person who works hard to make your home purchase a memorable experience. She is knowledgeable, communicates well and in a timely manner and most importantly takes care of you throughout this process. I would definitely recommend her to anyone planning to buy or sell property. Thank you for all you do Monique!

Seller review
Genuine care and professionalism
about 3 years ago
Genuine care and professionalism

We recently had to sell our mum's house which was quite a daunting experience. A lot of emotion and expectations being the family home coupled with a lack of experience in selling homes especially at auction. Monique made the entire experience from the initial meeting through to auction day not only simple but enjoyable. She showed genuine care and patience and involved the entire family in the process. Nothing was too much trouble and she was always available to assist even when asked for help outside of her role as our agent. Her knowledge and expertise of the local area and market was outstanding and which gave us confidence and helped achieve the result we wanted. She is warm and very approachable. I would not hesitate in recommending Monique to anyone considering a property sale.

Buyer review
Our best experience at a home auction
about 3 years ago
Our best experience at a home auction

We found Monique reliable, accommodative, friendly and cheerful. She has good knowledge of local area and happy to provide information on request. We felt that she provided extra care during the whole process and even after the auction. Her management of the auction experience with us was open and professional.

Seller review
Absolutely pleased
about 3 years ago
Absolutely pleased

Found Monique to be front & centre of her knowledge in real estate. I personally found Monique to be a lovely person to deal with as her personally speaks folumes

Seller review
Efficient and trustworthy
about 3 years ago
Efficient and trustworthy

It has been an excellent experience dealing with Monique . She is always willing go the extra mile to help the customer , Monique is focused , communicates well & understands the nuances of real estate industry and guides you very well along the journey . For us she took the stress out of selling and delivered in a very quick time frame , strongly recommend Monique .

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