Outstanding real estate agent. Great communication and helpful in every aspect!

Natalia was fantastic with assisting us during our property hunting. She's hard working and very experienced. The communication was always efficient. We are impressed with her professionalism. Would highly recommend to others!

Natalia is terrific real estate enthusiast, you can almost be super confident your property will be sold when Natalia is handling it.

Natalia was very professional throughout the process. She went above and beyond to help us sell our property in a difficult market. I would highly recommend her.

Natalia was amazing in helping us purchase a property. She was extremely helpful and very knowledgeable on the area we were looking in. Natalia definitely went above and beyond for us and we highly recommend her if you are looking for a property.

It has been a true pleasure in working with Natalia during the process of selling my apartment. I found her to very professional in her work and also very responsive to my queries. She maintains an excellent balance between the seller's and the buyer's interests. Her solid knowledge about the local property market and her sales skills were valuable factors in finding the right buyer for me quickly. I would have no hesitation in recommending her for a similar job.

I was recently looking for a property to purchase and Natalia was very friendly , patient , highly professional and helpful every step along the way. She made the whole process and ease of mind . Many thanks to Natalia and her team !

Natalia was professional and extremely courteous in all of our dealings. She went above and beyond with accommodating inspections out of hours and in negotiating with the vendor.

I was advised to use a major real estate company in Melbourne but I found them to be poor so I changed to MICM and Natalia Sustanti, what a joy that was. Natalia is very experienced and well organised. She is also reliable and never seems to miss a trick. She can be trusted to work with you and for you and that means a lot when you are 12,000 mile away! She is a true professional.

Natalia was really efficient, knowledgeable and helpful. We found the process of buying an apartment so much easier with Natalia - she was upfront and open with all fees and gave expert advise on areas in which we were looking to buy. We would highly recommend Natalia if you are considering buying through her.

Natalia is very knowledgeable and experienced in the Melbourne, Southbank properties sector. In serving myself, she communicates well, act with sincerity, very timely in executing her marketing strategy and is reliable to do a good job.

We have looked for our new home for almost a year. Natalia has been our fellow in the whole journey. What really impressed me about Natalia is that she is very honest, friendly and work hard. She always made herself available when we like to see any property. She has taken us to inspect probably around 100 over the year without any complaint. Once she got to understand what we like and what our budget is she gave us very good advice and lead us on the right way. We are so lucky to have her help.