It has been a true pleasure in working with Natalia during the process of selling my apartment. I found her to very professional in her work and also very responsive to my queries. She maintains an excellent balance between the seller's and the buyer's interests. Her solid knowledge about the local property market and her sales skills were valuable factors in finding the right buyer for me quickly. I would have no hesitation in recommending her for a similar job.

I was recently looking for a property to purchase and Natalia was very friendly , patient , highly professional and helpful every step along the way. She made the whole process and ease of mind . Many thanks to Natalia and her team !

Natalia was professional and extremely courteous in all of our dealings. She went above and beyond with accommodating inspections out of hours and in negotiating with the vendor.

I was advised to use a major real estate company in Melbourne but I found them to be poor so I changed to MICM and Natalia Sustanti, what a joy that was. Natalia is very experienced and well organised. She is also reliable and never seems to miss a trick. She can be trusted to work with you and for you and that means a lot when you are 12,000 mile away! She is a true professional.

Natalia was really efficient, knowledgeable and helpful. We found the process of buying an apartment so much easier with Natalia - she was upfront and open with all fees and gave expert advise on areas in which we were looking to buy. We would highly recommend Natalia if you are considering buying through her.

Natalia is very knowledgeable and experienced in the Melbourne, Southbank properties sector. In serving myself, she communicates well, act with sincerity, very timely in executing her marketing strategy and is reliable to do a good job.

We have looked for our new home for almost a year. Natalia has been our fellow in the whole journey. What really impressed me about Natalia is that she is very honest, friendly and work hard. She always made herself available when we like to see any property. She has taken us to inspect probably around 100 over the year without any complaint. Once she got to understand what we like and what our budget is she gave us very good advice and lead us on the right way. We are so lucky to have her help.

Natalia has proven to be a responsible & highly knowledgeable on the market situation in Melbourne. Each weekly feedback on the potential clients who viewed the property, has been prompt and precise. Very happy with Natalia’s professionalism and friendly personality. Cannot ask for a better real estate agent who knows her work well.

Natalia was a a pleasure to work with, always contactable and approachable. Helped with all my queries and made purchasing my first property as easy as possible. Highly recomend Natalia and the team at MICM Real Estate

Excellent work by Natalia and MICM. She kept me informed of everything as it occurred and she sold the property at the price I wanted in only a few weeks. Cannot fault her service and attention to detail. Very happy to sell a property in Southbank in this current environment - I couldn't get a tenant at any price but I could sell it!!

If you want an agent who will work tirelessly and provide you the best result you can get? Her work ethics, honesty and communications are top notch. I will not hesitate to reach out to her for help.

Natalia was a professional, friendly and accommodating agent. We are so grateful to her for helping us to purchase our home in the city.