Nat was professional at all times, her and her team were always very responsive to our queries. We had a great experience purchasing our new home from RedFox and have no issues recommending Nat as an agent to others.
The whole process was managed professionally with constant feedback that outlined what my responsibilities as well as expectations. The process was seamless with results I am extremely pleased with.
Natalie's knowledge of the Inglewood market is second to none. She gave excellent advice on staging, pricing and marketing my property, achieving an excellent response on the first weekend of home opens, resulting in multiple offers within days, and a sale price that was well beyond my expectations. Natalie is genuine and professional, and her team goes above and beyond to make the sale process as smooth and stress-free as possible. I highly recommend Natalie and Red Fox Property.
In our opinion our experience as buyers with this agency was disappointing and stressful, and it really took all the joy out of buying a house. We felt unsupported throughout the settlement process. We understand that an agent is required to represent the seller; however, we felt this agent did not hold the seller accountable, and the representation was extremely biased. End of the day the buyer hands over the money. My partner and I have both been sellers and buyers of properties in previous hot property markets, and our experience with other agents was fair and pleasant as all parties were kept equally accountable. This house was styled to an inch of its life with staging furniture and accessories, which we felt was deceptive as it covered various defects. It was very difficult to thoroughly inspect the property in a timely manner with the short home opens and so many other people viewing the property. A private viewing was not possible and was rejected. The staging furniture was also left inside the house during the building inspection, making it difficult for our inspector to thoroughly inspect the property. Needless to say, we encountered defects and issues during our final inspection that we believe were not present during the home open when we put in our offer. We expressed our concerns with the agent, however we didn't get anywhere. By this point we were so over the whole experience we gave up. From our experience, in our opinion we feel the agent is unethical in their business practices, and we will NOT engage their services if/when we plan to sell, as we wouldn't want buyers to be treated the way we were treated. We will not be recommending this agent to anyone in our networks. If you are purchasing a property, make sure you thoroughly inspect the property (treat it like a final inspection) before putting in an offer and make sure all your windows open, don't be afraid, or be too polite to move/look behind and under the staged furniture.
Natalie and the team supported the purchase of our new home in Mount Lawley. From day one, they offered a very professional service, and were forthcoming with any additional information needed. The communication was prompt and support very organised. We have since engaged them for the sale of our current house and recommended them to friends. Many thanks to the Red Fox team
After months of searching we found our family home - which ticked just about all the boxes. Nat's video of the property was super helpful and the process of buying was super easy!!
We recently purchased an apartment for a family member who was overseas and could not have dealt with the paperwork and timings without an agent who knew exactly what they were doing. She found excellent properties for us to view, was flexible with viewing times and ensured none of my questions went unanswered. The team at Red Fox were helpful every step of the way and made a complicated process easy. Highly recommended and I look forward to the opportunity to work with Natalie again when the opportunity arises.
Finding the perfect place to call home can be a daunting task, but my experience with Natalie at Red Fox turned this process into an absolute joy! From the first interaction, it was evident that I was in the hands of a true gem of the real estate industry. What initially caught my eye were the properties listed by Natalie – each one located in vibrant neighbourhoods and meticulously presented. It wasn't just about finding a house; it was about discovering a home that resonated with my preferences and lifestyle. Navigating real estate can feel like a minefield, but Natalie made the buying process smooth and comprehensible. Her professionalism and attention to detail were evident in every step. The transparency and clarity she provided were instrumental, turning what could have been a stressful experience into a seamless and enjoyable one. One of the standout qualities of Natalie is her responsiveness. Throughout the entire process, she was quick to address my numerous inquiries. Whether it was seeking clarification on a property detail or understanding the intricacies of the buying process, I always felt supported and well-informed. This level of customer service is truly commendable and sets Natalie apart. The attention to detail that Natalie extends to her properties also extends to her customer relationships. It's not just about closing a deal for her; it's about building lasting relationships with her clients. I wholeheartedly recommend Natalie at Red Fox. Her commitment to excellence, paired with her friendly and professional demeanour, made my home-buying experience not only successful but truly enjoyable. If you're in search of a real estate agent who goes above and beyond, look no further than Natalie. She is more than a real estate agent; she is your companion in finding the perfect place to call home. With Natalie, the process becomes more than a transaction – it becomes a delightful journey toward a home that reflects your dreams and aspirations.
Natalie was extremely helpful and professional throughout the sale process. On day one she spent time with me explaining how it all worked and was up front with all the costs involved. Alannah and Zoe - her team, were great with communication, and Karen was great with advice on preparing the property for sale. I would definitely recommend Natalie and would use Red Fox Property again.
Red Fox Property's buying process was transparent and fair. Natalie was open and upfront about the steps involved and the state of the sale. This made it easier for me to put my best foot forward and secure the property. This was important to me, particularly given today's property market - where agents are often practising what I consider to be questionable selling practices.
Natalie and her team made the buying process feel so pleasant and stress free! Very professional and love all of their marketing! Would recommend to list with!
Nat and her team are professional, personable and look to achieve the best outcome for the seller. Having bought a property through red fox at the same time as selling, they are also great to work with when purchasing. Fantastic communication with honest and realistic advice 😊
