Natalie helped the reviewer buy this property

Approachable team with a helpful mindset and strong communication skills.

Natalie and her team, in particular Adriana, made the offer and settlement process straightforward and as stress free as possible. Their communication was consistently strong, whether through calls, emails or texts. I liked that they were easy to speak to on the phone, and kept those lines of communication open. I do think that, around the offer process and documentation, there could be some further clarity around the incorporation of RedFox's standard terms into the offer contract, as it was not immediately clear to me until I saw the full form contract how that worked (although this is a minor point only). Overall, I had a very pleasant experience with Natalie (who first showed me the home) and each member of her team. They were all professional, courteous and helpful at every stage.