Natalie recently assisted with our property purchase, the property had significant interest from multiple parties and as a result obtaining key information about the home, maintaining clear lines of communication and locking in follow up inspections post the initial open home was time critical. Natalie communicated expectations, was transparent in outlining next steps and worked to make the process as smooth as possible for all involved. Would recommend engaging with Natalie and her team to those looking to buy a property.

From the get go Natalie was great. She was friendly and easy to deal with. She knows the area well and knows her stuff. Both Natalie and her team have been great and made the experience from start to finish smooth and easy. I highly recommend Knock Knock Realestate.

Our experience with the sales agent from Knock Knock Real Estate was disappointing due to several significant issues throughout the transaction. Inspection Requests Our request for a thorough pre-exchange inspection was not supported, and important matters relating to non-obvious issues were not proactively disclosed. Pre-Settlement Inspection The final inspection process was poorly managed. My husband was told the inspection was at 9:00am, while I was told 9:30am. We arrived at 9:20am, believing we were arriving within the agreed timeframe. The inspection had been limited to 45 minutes. The agent attended for approximately 10 minutes before leaving at around 9:45am for another appointment, stating we were “late”. Given the conflicting times provided, this response was concerning. A final inspection requires adequate time and the agent’s presence to address issues appropriately. Handling of Property Issues During the inspection, several problems were identified, including a stove not functioning, air conditioning not working, only one key provided, and carpet staining that had not been evident previously. When the stove was tested and did not work, the situation was treated dismissively, and we were told these matters were not the agent’s responsibility and to speak to our solicitor. Several items of information promised during the sale process also remain outstanding three months later. Client Focus The overall experience conveyed a stronger focus on securing the sale than on post-contract client support. After settlement, attention was repeatedly drawn to a small gift, while practical and serious property matters remained unresolved. Based on our experience, we found the process lacked professionalism, accountability, and adequate client care, and we would not recommend this agency.

I recently sold my home and had the pleasure of working with Natalie from Knock Knock Real Estate. From start to finish she was wonderful to deal with. She was always friendly, patient, and happy to answer any questions I had along the way. Natalie made the whole process smooth and stress-free, which I really appreciated. She kept me updated the entire time, explained everything clearly, and handled things with a very professional but warm approach. I felt confident that my property was in good hands. I’m very pleased with the result she achieved and grateful for all the effort she put into the sale. I would happily recommend Natalie to anyone looking to sell their home.

Natalie helped us purchase our land, great communication and professionalism. Highly recommend!

Natalie was very approachable, always accommodating with any requests we had. She always made herself available, even after hours. Natalie has very high market knowledge. Recommend Knock Knock Real Estate.

Natalie and her team at Knock Knock must be the number one Real Estate Agents in Wollongong at the moment. The Knowledge and professionalism of Natalie and her team made the purchase of our new house such an easy and stressless period for both of us. I couldn't recommend Knock Knock Real Estate any more highly, they get a 10 out 10 as far as we are concerned. It has been an absolute pleasure working Natalie and her team, Thank You.

I’ve dealt with many agents across the Illawarra, and Natalie is a class above the rest. She’s always fair, honest, and makes the process stress-free by keeping you updated every step of the way. Her professionalism and communication really set her apart.

We had a wonderful experience working with Natalie Paiola at Knock Knock Real Estate. She was easy to deal with and consistently showed careful attention to the service she provided . Her lovely nature made the process comfortable and stress-free, and there was never any pressure—just genuine support throughout . I’d happily recommend Natalie to anyone seeking a kind, attentive, and professional agent .

Natalie has done a great job of selling our aunty's house. She has worked hard to make everything easy for us. We are so grateful, all the staff have been wonderful ❤️.

Its an absolute pleasure working with natalie, nothing was a problem she helped us with anything and everything as we were in Queensland, very professional in every aspect and gets the job done we would definitely go through natalie again if we need help in the future. I recommend anyone thinking about buying or selling to go with natalie paiola at knock knock real estate.

We had a great experience buying and selling properties from Natalie and her team. They were very supportive and provided clear, constant and quick communication throughout the whole process. We all round recommend Nat and her team!