Natalie's profile

Natalie's reviews

  5  
Natalie has 12 reviewsacross 1 different locations, showing 12.
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Seller review
Natalie & Owen were outstanding—a great team that delivered a fantastic result.
about 1 month ago
Natalie & Owen were outstanding—a great team that delivered a fantastic result.

We just sold our home with Natalie and Owen and couldn’t be happier with the experience. Natalie was outstanding, professional, knowledgeable and an absolute pleasure to deal with. Her communication was excellent throughout the entire process, always keeping us informed and making everything feel smooth and stress-free. Together with Owen, they make a fantastic team. They worked seamlessly, complemented each other really well, and gave us great confidence that we were in the right hands from day one. Natalie’s market knowledge, hard work and attention to detail really stood out, and her guidance played a big part in achieving a great result for our sale. We would highly recommend Natalie and Owen to anyone looking to buy or sell.

Seller review
Thanks for your help
about 2 months ago
Thanks for your help

I'm very grateful to Natalie for her extensive help with the pre-sale preparations, which allowed me to prepare with ease and respond positively to customer needs. Highly recommended!

Seller review
Natalie gently supported us as we sold our family home of 33 years in less than 1 week.
3 months ago
Natalie gently supported us as we sold our family home of 33 years in less than 1 week.

Natalie is a very gentle and understanding person, especially given the significant decision we were making to sell our family home of 33 years. She listened, empathised, and supported us through the styling, listing, and eventual sale. Our family home sold in less than one week, and we felt well supported throughout the entire process. Natalie made herself available at all times to answer our questions and always made us feel valued and respected. We are highly recommend Owen, Natalie and the team.

Buyer review
Excellent communication and support
5 months ago
Excellent communication and support

Natalie showcased thorough professionalism with clear, helpful and prompt communication to facilitate a seamless purchasing experience!! She was calm, supportive and understanding; and guided us smoothly through the otherwise overwhelming task of purchasing a property. Thank you, Natalie!!

Buyer review
Responsive and enthusiastic agent
7 months ago
Responsive and enthusiastic agent

Great agent, very responsive through the entire buying process. Natalie went above and beyond to offer her time to make the property settlement process very straightforward.

Buyer review
Professional, approachable and trustworthy agent
8 months ago
Professional, approachable and trustworthy agent

We recently purchased a home in Parkinson through Natalie and Owen, and the entire experience was nothing short of exceptional. From the very first inspection, Natalie went above and beyond, patiently walking us through every detail, answering all of our questions with clarity, and making sure we truly understood the home. Throughout the journey, her professionalism and timely communication gave us complete confidence and peace of mind. What touched us the most, however, was her warmth and genuine care. Natalie made the whole process feel easy, comfortable, and even joyful, something we never thought possible in what is often a stressful experience. We are deeply grateful to Natalie and Owen Chen’s team for their dedication and support, and we would wholeheartedly recommend them to anyone looking for not just a property, but also a trustworthy and caring guide along the way.

Buyer review
Great communication
8 months ago
Great communication

I would highly recommend Natalie!

Seller review
Extremely professional, friendly and a great communicator
8 months ago
Extremely professional, friendly and a great communicator

Thank Natalie for your support through our house listing and sales process. You kept us up to date with potential buyers, explained the process well and had great market knowledge. You worked through any questions and helped keep us calm in what can be a stressful time of selling your home! Again thanks to you and the Owen Chen team for your support and help in achieving a top price.

Seller review
Professional and efficient
8 months ago
Professional and efficient

Natalie worked so well with us in selling our family home. She is so professional and communicated every step in an efficient and effective manner. Quick response time and had the knowledge of market and provided feedback from potential buyers keep us well informed. Natalie was very organised and prepared well for open homes and auction day with outstanding attention to detail. It was a pleasure to work Natalie and would highly recommend the Owen Chen team for any real estate needs.

Seller review
Exceptional Competence
8 months ago
Exceptional Competence

I met Natalie together with Owen in late July to proceed with preparations to sell my house. From day 1 up till to our house sold recently, Natalie has been in contact with me ie via phone calls/texting everyday. She assisted in all requirements needed to sell a house for example Seller Disclosure, Pests inspection, Strutural building checks, smoke detectors and finally deep cleaning and styling. I admire her close attention to details in all aspects in getting the house ready for sale. My husband and I want to sell the house but most important is we want to sell a safe and clean house to a buyer. Natalie's integrity and accountability is an asset to us Sellers and to the Owen Team. I strongly recommend any sellers to contact Owen n Natalie . Our house is sold and we are very happy as Natalie assured me that she will be guiding and helping me all the way to settlement. We are very happy that we chose Place Sunnybank .

Seller review
Excellent Experience
12 months ago
Excellent Experience

Owen, Natalie and the team were a pleasure to deal with. Very professional and knowledgeable and provided excellent communication throughout the process. The result exceeded expectations.

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