Natalie's profile

Natalie's reviews

  5  
Natalie has 19 reviewsacross 3 different locations, showing 12.
Buyer review
Professional, approachable and trustworthy agent
about 1 year ago
Professional, approachable and trustworthy agent

We recently purchased a home in Parkinson through Natalie and Owen, and the entire experience was nothing short of exceptional. From the very first inspection, Natalie went above and beyond, patiently walking us through every detail, answering all of our questions with clarity, and making sure we truly understood the home. Throughout the journey, her professionalism and timely communication gave us complete confidence and peace of mind. What touched us the most, however, was her warmth and genuine care. Natalie made the whole process feel easy, comfortable, and even joyful, something we never thought possible in what is often a stressful experience. We are deeply grateful to Natalie and Owen Chen’s team for their dedication and support, and we would wholeheartedly recommend them to anyone looking for not just a property, but also a trustworthy and caring guide along the way.

Buyer review
Great communication
about 1 year ago
Great communication

I would highly recommend Natalie!

Seller review
Extremely professional, friendly and a great communicator
about 1 year ago
Extremely professional, friendly and a great communicator

Thank Natalie for your support through our house listing and sales process. You kept us up to date with potential buyers, explained the process well and had great market knowledge. You worked through any questions and helped keep us calm in what can be a stressful time of selling your home! Again thanks to you and the Owen Chen team for your support and help in achieving a top price.

Seller review
Professional and efficient
about 1 year ago
Professional and efficient

Natalie worked so well with us in selling our family home. She is so professional and communicated every step in an efficient and effective manner. Quick response time and had the knowledge of market and provided feedback from potential buyers keep us well informed. Natalie was very organised and prepared well for open homes and auction day with outstanding attention to detail. It was a pleasure to work Natalie and would highly recommend the Owen Chen team for any real estate needs.

Seller review
Exceptional Competence
about 1 year ago
Exceptional Competence

I met Natalie together with Owen in late July to proceed with preparations to sell my house. From day 1 up till to our house sold recently, Natalie has been in contact with me ie via phone calls/texting everyday. She assisted in all requirements needed to sell a house for example Seller Disclosure, Pests inspection, Strutural building checks, smoke detectors and finally deep cleaning and styling. I admire her close attention to details in all aspects in getting the house ready for sale. My husband and I want to sell the house but most important is we want to sell a safe and clean house to a buyer. Natalie's integrity and accountability is an asset to us Sellers and to the Owen Team. I strongly recommend any sellers to contact Owen n Natalie . Our house is sold and we are very happy as Natalie assured me that she will be guiding and helping me all the way to settlement. We are very happy that we chose Place Sunnybank .

Seller review
Excellent Experience
over 1 year ago
Excellent Experience

Owen, Natalie and the team were a pleasure to deal with. Very professional and knowledgeable and provided excellent communication throughout the process. The result exceeded expectations.

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