We have been impressed by Penny’s approach from the start, whilst the first property we looked at wasn’t for us, Penny actually listened to our requirements and came back with alternative suitable options. Incredibly responsive and hand held us through the process of buying our first home. Thank you Penny!
Penny has an in-depth knowledge of our local real estate market and also researched extensively houses in our price bracket and geographic position. She helped us with some styling options and also felt comfortable with raising the price range when our house was ready to go on the market. Penny was quick to relay information to us after each open day and then to follow up with prospective purchasers. After our second open day offers started coming in and Penny was able to negotiate a 3 way deal resulting in a price which was very close to the top of the range and exceeded our expectations.
My impression is that Penny has a good knowledge of local real estate. Her helpfulness and professionalism shine through at all times, and her communication skills are of the highest standard. All round it was a good experience buying a property through Penny. I I were sell in this area I would have no hesitation to employ her o do the job.
I recently had the pleasure of working with Penny Dawson to sell my property. From day 1, Penne was extremely responsive and offered knowledgeable suggestions on pricing and the best way to market my property. All throughout the process I had continuous feedback and felt informed and updated. I’m extremely happy with the outcome obtained by Penny and Haydens.
Penny was engaging, professional and responsive from the moment my aunt and I were shown our prospective home till the day we settled. Penny was always available and went above and beyond helping out with pest/building inspectors and recommendations for future contractors. My aunt and I were both thoroughly impressed and appreciative of all her efforts. I would highly recommend Penny from Hayden Real Estate in Ocean Grove to any potential home buyers or sellers out there!
Penny was extremely helpful and knowledgeable in the sale of my family home. Achieved a terrific price in a tough market. Really sensitive to my needs emotionally too. Great updates too throughout the selling time
Penny's knowledge of the market in the area of Ocean Grove was excellent, once we told Penny of our requirements she was quick to show us homes that suited our needs. Penny's professional skills were evident in the way she approached the sale process of the home we purchased, which gave us great confidence dealing with Penny. Penny's communication skills were fantastic, every thing was explained clearly which made the buying of the home much easier.
Penny has been nothing but fantastic selling my property. Her communication enabled to have a firm understanding of the selling process and was able to negotiate with buyers effectively. Penny always kept me up to date with the progress and always willing to help in any way she could. I have no hesitation recommending Penny to sell your property
Penny was highly professional, punctual and at all times went above and beyond the call of duty to assist with the process of purchasing a property at Ocean Grove.
It was a pleasure having Penny as our real estate agent and i would 100% sell with her again in the future. She went above and beyond to help us prepare the house for the sale and her communication throughout the selling period was clear and concise. Couldn't be happier.
Penny was fantastic, she was so warming, so inviting and answered all of our up front questions that we had. She asked us how we found our original walk through, the day we met her, we told her that it didn't suit what we were looking for and she suggested us to another property which is now the house we own. She was fabulous at interpreting our wants and needs, then brilliant at communicating solutions. Once we made an offer, she was so proffessional with how she handled the procedures. Penny is such a lovely lady, we've shared some laughs as well, her being such a people person makes her and exceptional realestate agent 😀
Penny's assessment of the market value of the property was honest and fair. In complicated negotiations arising from two concurrent offers, she was at all times reassuring, courteous and gracious under pressure. She did her absolute best for for all parties engaged in the sale, and her subsequent after-sales support and advice to us as we moved into the district was invaluable.
