Penny was a pleasure to deal with and nothing was to much trouble, highly recommend.

Thank you Penny for helping us to secure our dream home. You were an absolute pleasure to work with and would happily recommend you to anyone looking to buy or sell in Doonan.

Great agent, professional and easy to deal with I would recommend penny to any one looking to buy or sell a property

It is with genuine gratitude that we wanted to take the time to thank you Penny for your outstanding service in the marketing and sale of our property. We have dealt with many agents over the last thirty-eight years but you stand head and shoulders above the rest, by far. Your enthusiasm, commitment and work ethic are unsurpassed. At our very first meeting when you came to make an appraisal of our property your positivity and enthusiasm for the field in which you work shone through. Ironically both agents came up with the exact same suggested list price, but there really was no decision needed as to who we would list the property with. Your vibrant personality, together with practical, honest and helpful advice left us in no doubt as to who we would choose. We cannot fully express how astounded and delighted we were with your due diligence in every area of this matter. Not only did you sell our property in what we considered to be record time, but you attended building and pest inspections, and continued to keep an eye on the property for us, making regular visits; not to mention very promptly keeping us up to speed with the contract process every step of the way. This is the sort of service we vendors/investors generally only dream of, but this time our dreams came true. Sincere thanks again for the best real estate agent experience of our thirty-eight years. Deb and Geoff (Doonan)

Thanks to Penny Neep we are on the move, downsizing to our new home. It has been a seamless process, all according to plan. We loved the marketing campaign - the website package was particularly impressive. Penny impressed us from our first meeting with her efficiency, good judgement and most importantly her honest commitment. Over the short process (sold in a month) we have really enjoyed our contact with Penny who constantly kept us in the loop with results of our opens and website visits/enquiries. Penny has sheer drive and determination (both in bucket loads) in the most delightful cheery manner. She kept our spirits up when we got ridiculous feedback from potential buyers, kept in close contact with interested parties and endeavoured to keep our selling price wishes within the realms of achievable reality, a hard task. We would be very happy to give our feedback to enquiring sellers and highly recommend that you go with Penny Neep - you'd be mad not to! Rod & Jill Browne, 14 Butler Road

Penny's personal approach makes you feel at ease right away. Penny is always going above and beyond what is expected and her great success is a reflection of the care she has for all of her buyers. i would highly recommend Penny to sell your home or help you through the buying process. She was a breath of fresh air in the realestate market. Thank you Penny! Rachel and Andrew Sellman

It is said that in real estate the golden rule is "location, location, location". This may be true but for my money to also find an agent that provides "service, service, service" is akin to finding gold. Penny Neep from Robert James Reality was just such a find. My wife and I have known Penny in a professional sense for over three years and have entrusted her with both the purchasing and selling of our property in Doonan. Our dealings with Penny have been exceptional, as she offered amazing customer service, great area knowledge, constant and immediate communication and most importantly a sense of calm and control during the difficult aspects of the negotiations. Penny often went above and beyond the normal scope of her role by working long hours and driving many kilometres to help achieve the sale. Nothing proved to be a problem for Penny despite our numerous panic attacks when we encountered stumbling blocks along the way. One of the many great aspects of Penny's service is the fact that she is also a qualified Justice of the Peace, which proved extremely valuable when documents urgently needed to be witnessed. When we have had dealings with other agents in the past, we have often been critical of their " deafening silence" when it came to feedback from open house and organised appointments. These other agents have also been lacking in communicating skills particularly when awaiting the outcome of key points of negotiation in times when written offers where being finalised. Penny excelled in this area as she would ALWAYS contact us the same day as the inspection and ALWAYS provide feedback even if there was no news to report We strongly recommend Penny as your next agent of choice as you too will benefit from her 100% commitment, honestly, professionalism, sense of humour and most significantly the friendship that resulted from her assistance in arguably one of the most important decisions we make in our life Thank you so much for everything you have done for us

Penny Neep is a truly ethical real estate agent that goes the extra mile. She put more effort into selling our little block of land than other agents have put into selling our more expensive properties. As a result, we sold quickly and for the price we wanted. Thank you, Penny!” Anita Olsen and Ken Anthony Jan 2017.