When buying our house through Phoebe, we were pleasantly surprised by her honesty, genuine friendly nature and guidance. She answered every question we had and helped prepare us for what was to be expected throughout the whole process. We felt very lucky to have her and would definitely seek her out for any future needs.
My husband and I recently used Phoebe and her colleague, Ian Wallace to sell our apartment in Bondi and they were phenomenal to work with. Throughout the journey they went above and beyond in every aspect. They were informative, supportive and understanding both of us and our tenants, and true experts in the guidance they provided regarding the market, our property’s value and the interested buying parties. At auction, we achieved a result that exceeded our expectations which was the culmination of a fantastic process managed by Ian and Phoebe. We highly recommend them!
We were introduced to Phoebe when we purchased a property and she was the agent for the vendor. We were impressed with Phoebe during that purchase and sought to use her when we came to sell our property. Phoebe was always available and attentive to our needs. We were impressed with the level of detail which she showed. Communications were frequent and useful and her contacts for ancillary services (movers, cleaners, etc) were all highly rated. We were also impressed with the team which surrounded Phoebe from Richardson & Wrench Double Bay. Everyone played their part including the office staff who also kept us informed on administrative matters. Michael, Robynne and Tim were all attentive and helpful with advice and input and assisting Phoebe during the busy open homes. We have no hesitation in using Phoebe and R&W again for our property needs, having also used their property management services previously as well.
Phoebe was very professional in her dealings with us. All our requests for additional information were answered same day, sometime in the evening. That is good customer service.
Phoebe was fantastic from the moment we first spoke to her about the property, and first impressions count for a lot - I can’t imagine having a more positive experience with an agent. We weren’t in the market very long, and perhaps that is a testament to her and Tim. We have come out the other side of what I was told was going to be quite stressful feeling like I could do it all again. We wish her all the best for the future.
When we started our journey, Phoebe & her team at R&W were amazing! They helped with how to prepare our house for Sale, the process and what to expect. They even helped with painters, electricians, lawyers and an awesome Gardener to spruce up our house for Sale. With her experience in the market, it was great to have someone who didnt just put the ad on Realestate and wait, she actively hunted potential buyers and even changed tact to attract a different buying circle - so no stone was left unturned. We sold in a challenging time as the market in sydney was coming off, however Phoebe & Tim were amazing at keeping us informed on all potential buyers and helped bridge the gap to help us sell and move on. Outside of this, Phoebe was great at advising us on our next property and how to move from being a seller to a buyer. Hands down one of the most trustworthy and reliable agents! I highly recommend Phoebe, Tim and the whole R&W team!
Phoebe gave me the confidence and security that she would help me throughout the entire process. She was true to her word. At no time did I ever feel uneasy. She ensured no stone was left unturned in reaching the market and putting my property in the best position prior to Auction. She kept me informed of every detail that was necessary in making informed choices and reaching a great outcome. I would not hesitate in recommending Phoebe. She is the ultimate professional.
Phoebe was a complete professional throughout the sale process. She was always very well prepared, diligent and worked exceedingly hard to achieve a great result. Phoebe was accessible and responsive and the campaign progressed. We were particularly impressed with the advice they provided closer to the auction date with regards to the pricing strategy and managing the interested parties. I could not recommend Phoebe and her team more highly.
Phoebe was a pleasure to work with as she was transparent, extremely articulate and went the extra mile before before and after the sale
Phoebe was outstanding from start to finish. An absolute pleasure to work with, she went above and beyond, to help style my property and ultimately help me achieve the best price possible. Would use her again in a heartbeat! Thanks Phoebe
Phoebe is one of a kind. She is much more than an estate agent. She is highly professional yet also very personal, with great communication skills and a warm, positive personality. She is a reliable, reassuring presence during what is often a stressful time. We first met Phoebe when purchasing our property in Kensington and had no hesitation engaging her when it came to selling the same property. We never considered another agent. Phoebe is experienced and very knowledgeable and ahead of current market trends, sales and insights and always goes the extra mile to help with the buying/selling journey from the very beginning until well after the sale is completed. She is honest, authentic and respectful. We would highly recommend Phoebe and we are looking forward to working with her again in the future.
We have worked with Phoebe previously as buyers and it was an easy decision for us to have her as our agent when we decided to sell. Phoebe displays a level of integrity, honesty and dedication that is rare in our experience. She has excellent market knowledge and is extremely personable, and went above and beyond when working with our prospective buyers. We are very happy to highly recommend her and have loved working with her.
