Rachel was a fantastic person to work with during the purchase of our new family home. She was friendly, flexible and extremely helpful with requests, enquiries and went the extra mile to ensure our queries were dealt with as soon as possible. Cannot recommend Rachel enough, great agent, great work ethos and will happily recommend her.
Rachel did an excellent job selling my unit - she was open, honest and responsive to any questions or concerns I had during the marketing period. I would recommend her to anyone looking to sell their home in the Western Suburbs.
We couldn't have asked for a better agent as Rachel Winning. She sold our property in Crawley October 2018. Rachel always had a smile and was quick to respond and answer all our questions. She worked diligently and spent lots of time ,effort and energy in this successful sale. She obtained an offer price so close to our asking price. It did not come easy in this sluggish market. We appreciate her professionalism, dedication, honesty and friendliness very much. We highly recommend Rachel Winning to anyone and would not hesitate to have her again for ourselves. Thank you Rachel! Chris and Winnie
Rachel was very responsive to all my calls and questions. She listened and was willing to go the extra mile. My offer was a bit complex with conditions, but Rachel took it all in her stride and was happy to meet me at my work to complete bits of paperwork along the way, and that made it all so much easier for me. Rachel kept me informed of progress and was clear when she needed something from me. It was a delight to work with Rachel.
Rachel was thorough and professional and facilitated us to increase our offer to meet the sellers requirements. She also was great when we felt that the property wasn't as clean as we expected. Thanks Rachel were loving the subi lifestyle. Gary & Sue
Did all possible to explain the market realisticly, most helpful
Rachel's knowledge, experience and warm yet professional personality made her not only a pleasure to deal with, but also reassured knowing she was our representation in the sale of our property. Her communication skills are excellent, keeping us informed frequently regarding numbers at home opens, online statistics as well as potential buyer movements. Rachel was firm but fair in negotiations, and we felt comfortable accepting her professional advice. I would have no hesitation recommending Rachel and the team at Shellabears.
Rachel was helpful and keen to do a good job. She certainly carried out all she was asked to do in a timely fashion. Her manner was pleasant and open.
Great liaising with Rachel during the purchase process. Very approachable, fast response to emails and requests!
I have dealt with Shellabears now for over 35years and have always had fantastic service both as a buyer/seller and from the rental department. Rachel Winning handled the sale of my apartment in crawley and from the first conversation until final settlement I found her professionalism to be of the highest standard As an interstate vendor it was very important to be confident in the advice given as you depend on that more than if local. Rachel arranged for the property to be updated where necessary and handled all the negotiations with the tenants and purchasers to the highest standard. I would happily act as a referee for any further sales she seeks.
Apart from the above, Rachel also asked for advice from her more experienced colleagues, which gave us confidence in her advice. I believe this shows confidence in herself and that she is prepared to do her homework. She handled the sale which not only involved dealing with potential buyers, but also her colleague who was overseeing rental of the property as well as the settlement agents. From our viewpoint the sale process was effortless. Overall I believe Rachel will go a long way in her chosen field.
