Rachele was professional and accommodating making the stressful task of buying a house in this market a smooth and exciting process.
Rachele was professional and accommodating making the stressful task of buying a house in this market a smooth and exciting process.

I purchased a unit at Redcliffe recently. I would recommend Rachel Jones to be efficient & helpful in organising inspections & responding to my queries.

We have just sold a second property through Rachele and we would not use any other. Rachele has always been honest, friendly and professional throughout every sale we have been involved with. She is very knowledgeable about the area and the current market. Everything she told us regarding this was spot on. Extremely happy with the service and outcomes and would highly recommend Rachele and Jan Jones Real Estate. We would not use anyone else.

When I set out to sell my property, I had 3 agents come in to discuss the potential sale. One talked about how good he was, one thought his agency spoke for itself and then there was Rachele. She came in ready and smiling. She had pages full of recent sales, complete knowledge of the local area, and made the focus about my property and what she could do for me. It made the decision easy. From the time we listed, I have thanked my lucky stars. The photos were fantastic and the customer service second to none. After home opens, Rachele could advise me a full list of the type of clients coming through and detail around their interests and concerns. Ultimately, something the other agents had got wrong, Rachele predicted correctly. The first agents had given me a range that was $45,000.00 less than the amount we ultimately achieved. An amount she had predicted and worked hard to reach. There are no words I can describe here to advise how hard Rachele worked. And on every occasion I spoke to her, she was positive and always with the right answers on how to deal with situations such as results from a b&p. She worked tirelessly with buyers. I had 4 offers before the right buyer came along. It was his first home purchase and she worked really hard to help him through the process. From here, I also had an investment property to sell so that I could relocate to another region. The first contract fell through due to buyer having insufficient funds. As soon as it started becoming clearer that the contract was likely to come to an end, Rachel was on the phone to previous bidders and people who had called to show an interest in the property. The first contract was cancelled by the buyer at 4pm on a Friday. By 5pm on the same Friday, Rachele had a new buyer and new signed contract in place on improved terms and conditions. If you've come this far, your journey with Rachele has already begun. Look no further. You are in great hands. You've made a great decision.

Rachel was amazing always ready to help us with whatever questions we had for her

Having Rachele sell our mother’s unit was the best thing we could have done. Rachele made it so easy. Pleasingly also, Rachele dispenses with the ‘sales-speak’ we’ve found many other agents seem to adopt.

Recommended to me by a friend, Rachele made the daunting task of securing my first home exceptionally straight forward. Everything ran smoothly from start to finish with her guidance and I feel that everyone involved in the process would say the same. Thanks again Rachele.

Rachel helped us to buy our future home. She has extensive knowledge of the area, always available to answer our questions and kept us up to date with the whole process. We found her to be honest, extremely professional and very helpful. We would have no hesitation in recommending Rachel as an agent.

Rachele is an agent who is prepared to explain in layman's terms, the best options and alternatives to get the best result possible. She offered realistic advice, she knows the market in her area very well and that was all proven to be accurate at time of sale. It was a pleasure to have that journey with Rachele and I can highly recommend her for any real estate dealings you may have. Mark H.

Our favourite agent. We have dealt with Rachel on several occasions and can't fault her knowledge and professionalism. She is a great communicator which makes her stand out above others. Won't hesitate to use her again in the future.

We have dealt with Rachele on a number of occasions now and we have always found that Rachele goes above and beyond what you expect. Rachele is also honest and willing to tell you the truth even if it’s not what you want to hear. Thanks Rachele!

Rachel was fantastic, keeping me up to date, positive communication while putting me at ease I highly recommend her if your wanting to sell/buy a property.