Rachele Jones was amazing!!! Her gifts included patience, politeness, understanding, joy, and a realistic sense of what was needed. We appreciated her so much!! Rachele was genuine and caring!! Please think of her when you want to sell or buy a home. We were truly blessed!!! Billy and Kim Graham
Rachele made the entire selling process pleasant and trouble free. Her knowledge of the market was excellent and she provided frequent, accurate and informative feedback. We couldn’t be happier.
Rachele was rude and pushy, and tried to make us feel terrible when we needed a finance extension due to needing to sell one of our vehicles that was under finance, and also when we required a second building & pest. Having just bought and sold a house recently (which was a far more pleasant experience), dealing with Rachele was at times quite dehumanising.
Rachele was a pleasure to deal with. She navigated all elements of the purchase of our new home with transparency and honesty. She always advocated for her seller, but ensured that as buyers, we were being supported also. The end results were in favour of both parties and it was a very positive process, which was welcome after we'd had a few disappointing experiences with agents previously. I'd be very happy to deal with Rachele again, as a seller or buyer.
Rachele was extremely helpful and accommodating. Her patience and guidance was invaluable in achieving the eventual sale of our property.
Rachele Jones was great! She listened, and then followed through with all details. The experience of selling my unit was made very easy because of her professionalism and attitude which was truly respectful and genuine. I highly recommend Rachele to anyone.
Rachel is a totally experienced and knowledgeable sales lady and has her own portfolio of customers that are looking to buy.I would fully recommend Rachel to anyone selling or buying and is very pleasant to talk.a very pleasant lady
I've recently sold and bought through Rachele at Jan Jones. From start to finish Rachele has been an absolute legend. She got us a great price. She's friendly, open and up-front. What can be, and has been in the past, a very stressful time, was made easier with Rachele's prompt and open communication. Nothing was a silly question to her. Highly recommend.
Rachele Jones was most helpful in my recent purchase of a villa at Suttons Beach. Her responses to my many questions were researched, with answers provided in a timely manner.
From our initial meeting, Rachele guided us with her local knowledge and marketing methods that would best suit our outcome. We were convinced that Rachele was the one for us. She proved more than her worth by having 8 offers with 4 days of the house on the market (4 of them prior to open house). Constant communication and guidance from Rachele, made us feel confident that we had placed our trust in the right person. This has been the smoothest real estate transaction we have experienced. Rachele is always willing to go the extra mile. She is professional, friendly and very approachable. I would thoroughly recommend Rachele for any real estate needs on the Peninsula.
When we first met Rachele, their was a lot of emotions, selling Mum's house was never going to be easy but we were put at ease basically from the beginning. Rachele is very compassionate but also knows her market having so much local knowledge, there was no question, Rachele couldn't answer. The whole process happened quickly and we were always kept informed of what was going on and be able to contact Rachele or a returned call within the hour. We very much appreciated how even though we had preconceived ideas of how to sell the property, Rachele had proven other methods due to her knowledge of the local market that worked out better for us. I have no hesitation in recommending Rachele Jones and the team at Jan Jones if you are buying or selling. Outstanding service received from the beginning to the end
