I am so grateful for everything Ray did to make selling my property an easy process. He was always updating me on the market and similar sales, very efficient with his communication, but more importantly understood my needs and was compassionate and caring. Highly recommend Ray and his team!
Ray was recommended to us through our mortgage broker, and was a fantastic choice. He talked us through all the steps and strategies in selling our first home. A great communicator, we were never left unsure about anything. Best of all, he secured us a fantastic result, to a lovely buyer.
I bought a property off-plan when I was in a strong financial position. The unexpected happened which was completely out of my control. I called upon Ray Moon and his team in a situation where I knew I could not settle in time. After the broker gave me the shattering news that I would not be able to settle I was facing a loss of my hard earned deposit. I told Ray Moon about my personal situation. He met me and I knew post meeting that I was with the right team. He drew up the facts and numbers for me, explained each step and what my best option was. He recommended the on-sell and took on the project to sell in under a month. Ray executed the project with success even with extra hurdles. The property could not be shown to anyone physically so they had to sell it `second hand`off-plan although it had been built. I received updates regularly even from Ray´s boss, once even on a weekend, late in the evening to keep me completely in the loop about someone interested in the property. Every interaction was respectful, honest and on point. It sold and I could not be happier. The unit did not have a big profit margin on it for Ray. He could have put me on the bottom of his priority pile, but they all worked together to help me through. For my daughter and I, this meant we can have our savings behind us to get through the rough patch. I am genuinely grateful and would not choose anyone else in the future. Thank you.
Ray has been an exceptional agent helping us during the purchase of our first home. He was thorough in helping us and flexible making sure we understood each step of the process. Even with the complications of COVID19 lockdown, Ray explained carefully for us what we are able to to do and also what guidelines must be followed. Highly recommend Ray and the team at Independent Property Group.
Ray was professional punctual well mannered and always delivered on what he promised.... I'm a first time seller and would have no hesitation in using Ray's services again.
We did not have continual involvement with Ray. His role in the process (from our observation was that of a behind the scene organiser. No hick-ups were observed. The services he provided were excellent.
It was great working with Ray & the whole team at Independent, a quick sale at a price we were very happy with! Very professional organization
1. Market knowledge: excellent 2. Communication & professionalism: very wonderful
Ray was awesome to work with! His communication was great, which made the entire process so much easier for me as a first time seller. I would definitely use Ray in the future if I was to sell again. Highly recommend.
I was delighted with how quickly and smoothly the process went, due to Ray always working hard behind the scenes for me. The professionalism and experience of the team really shone through. I highly recommend Ray and IPG Gungahlin.
After buying our new family home through Ray, there was no hesitation in trusting him to sell our previous home. We were not disappointed in our decision. From day one Ray helped to prepare our property for sale and get it onto the market as quickly as possible. We have always been extremely impressed at how approachable Ray is and how responsive he is to any questions. We couldn't be happier with our experience and would strongly recommend Ray to anyone looking for an agent with energy and integrity.
