Rob's profile

Rob's reviews

  4.8  
Rob has 41 reviewsacross 10 different locations, showing 12.
over 10 years ago
Your search is over, phew

Yes that's right. I wouldn't look any further than this man right here. He sold our house in Brunswick West and whilst obviously we wanted to achieve the best price possible, it was also very important to us that we have a good relationship with our sales agent. We won on both accounts. Not only did Rob and his team excel on auction day, we had a great relationship with them through the whole process. This was our first home sale and the team were professional, efficient and organised everything for us. This was no easy task as we were living interstate, clueless and the property was tenanted. This included cleaning, repairs, styling, conveyancing and managing the tenants as well as the sale of our house. Everyone was friendly, very personable and genuine and the result was smiles on our faces and $$$ in the bank. These guys earned their commission and I would recommend them to everyone. I would definitely use them again.

over 10 years ago
Always professional and highly recommended

Rob Elsom has sold for us twice and we have been extremely pleased with both the result and how professional , reliable and respectful he is in every aspect of our dealings with him.

over 10 years ago
Stunning result

I was very impressed with Rob and his team. They followed up and replied to every telephone call and text enquiry without fail and in a timely manner. I appreciated the assistance of their in house stylist as to how to prepare the house. This was a bonus I did not anticipate. One of the shocks i received during the campaign was the fact that at no time was I subject to a conditioning process as far as far as price expectations were concerned. In fact I was recommended to increase my reserve on the day!!!! Another bonus was Rob's sense of humour. It made a stressful situation much more bearable particularly during the auction when Rob came to chat mid way through the auction. Now to show I am balanced I need to mention an area of improvement. I did not like the add copy and required a number of changes encountering resistance along the way. It lacked imagination and call to action which I believe are esentuial. In saying this I feel most agents are next to hopeless in this respect. Cheers Dave

over 10 years ago
A straightforward approach

I decided on Rob and his team over proposals from other agents because of his straightforward approach. No hype, no unrealistic promises and no fancy cars. When issues did arise he stepped in and sorted it quickly. My property was not one with universal appeal but he was able to match it to potential buyers and achieve a genuine result which was slightly better than my expectations.

over 10 years ago
An agent to trust

We met Rob two years ago when we were planning to put our apartment on the market, following the purchase of a house in the country. At the time, the market was flat and as we'd paid top dollar for the property during the 'boom' in 2010, we stood to lose money rather than make money. From the outset Rob was realistic about the price he thought we would achieve (much more so than other agents) and when we realised we could afford to rent it out for a couple of years, he didn't try to encourage us to sell. On the contrary, we kept in touch and discussed the market every 6 months or so and then, when we decided to sell, worked with Rob, Warwick and the team at Hocking Stuart on the sale. We achieved a strong result in a tricky apartment market in Brunswick thanks to their work. I found Rob to be genuine, honest and upfront. A real person rather than a sales person. If that's what you are looking for in an agent, then I'd highly recommend.

over 10 years ago
Easy to work with

Rob was our agent when we sold our warehouse conversion in Brunswick. We found him very likeable and his style was a good fit for the property - he "got" the demographic to which our property appealed. While we were disappointed with the final sale price, Rob negotiated hard to get the best price from our small market.

over 10 years ago
Highly recommended

Excellent agent & team. Worked very hard to get a top result. Was committed to our campaign. Very attractive advertising and creative marketing.

almost 11 years ago
Positive Experience with Hocking Stuart Brunswick

Rob Elsom and his crew at Hocking Stuart Brunswick were very helpful and provided sound advice and assistance in the sale of our property. Rob and his team supported and demonstrated the utmost professionalism which was a credit to him and his team. We were overwhelmed with the result we acquired for our property and we would not hesitate in recommending the team at Hocking Stuart. After the sale we were pleasantly surprised when we were sent a lovely box of goodies to congratulate us on the sale. This gesture gave the whole sale experience a personal touch.

almost 11 years ago
Recomend Rob Elsom.

I found Rob and Warwick to be very friendly and Real... Their advice was accurate and honest, and dealing with them was simple and straight forward, my requests were taken seriously and their advise was not for their profit but very professional and helpful. My new friendship with both Rob and Warwick will continue beyond this sale, and I recomend them as honest business people which are actually a pleasure to deal with. And I wish them both all the best for the future. Daniel Salloum.

almost 11 years ago
An Exceptional Outcome

Dear Rob. We would like to thank you and your team for achieving a result beyond our best expectations. The outcome was helped by you and your team's professionalism, communication during the advertising period and auction, and the energy and positiveness you brought to the process when engaging with us throughout. Regards Peter Divaris

about 11 years ago
Feedback on Rob Elsom

We highly recommend Rob. Rob and his team supported us throughout the process and we were grateful for his straightforward and honest approach. He is an excellent communicator and responded to all our concerns with good humour and professionalism. We were thrilled with the auction outcome and appreciate the key role Rob played in achieving it.

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