A pleasure to deal with him. The easiest selling of a house. And for a much higher price than was estimated by another agent. He dealt with all the little problems quickly and efficiently. Can highly recommend him
Rob was able to handle a difficult negotiation associated with the sale of an upmarket property. He went out of his way to ensure the sale went through and was able to work a way through the issues.
To be upfront Rob is a family member and when we offered him our two properties to sell, we had initially planned to “give him a go” before opening it up to other agents. We have to say we were pleasantly surprised and delighted in how well he managed and negotiated the sales. Robert, as our sole agent executed his duties with passion and true professionalism. His attention to detail was thorough from the first consultation to the last settlement on the second property. But what was the most refreshing and so unusual in today's business economy was Rob’s commitment to respond quickly to every, inquiry, question and request. With continual updates, clear and accurate communication decision-making was a breeze and excellent results achieved. He worked very hard behind the scenes to bring it all together totally taking the stress out of it for us. Thank you so much Rob and the Ray White Team at Alderley for a job well done!
We were introduced to Rob by Jan Cowan (principal at Ray White Alderley), who we had sold through previously. Although our heart was set on Jan for the sale of our Mitchelton home, within a few minutes of meeting Rob, we were thoroughly impressed with his personality and enthusiasm. Unlike many other agents who just spout the usual clichéd rhetoric and sales person spin, Rob brought a refreshingly honest and enthusiastic approach that we felt would be equally appreciated by prospective buyers. This certainly turned out to be the case, with our house selling after less than a week on the market with multiple offers, for a price that was at the very top of our expected range. What we appreciated about Rob was his ability to listen and understand our requirements, whilst also having the ability to talk with confidence and a genuine appreciation of our home and its individual merits. We knew that Rob’s passion and talent for applying a positive lens to our home would be conveyed to buyers and engender a level of excitement and competition among them. We got the impression from hearing Rob outline our marketing campaign that there really were no downsides to our home and we knew that this perspective would be experienced equally by buyers. At the same time, Rob was realistic and measured in his approach and very savvy in terms of the e-Commerce and marketing side. We knew we had a great chance of a good result. Lastly, Rob was very much our partner in the sales process. He was extremely pro-active and highly responsive, both to our requests, and those of buyers. We always felt as though we were part of a team in dealing with Rob. The bottom line is that Rob is such a genuine and likeable person and he sets a standard that other agents should aspire to, both in terms of personal and professional qualities. We would recommend Rob to anyone looking to sell their home and would not hesitate to use his services again in the future.
And yes this is my Real Estate Agent. Having bought, renovated and sold many properties over the last 30 years I didn't have great expectations of Agents any more, however, this young man has changed my view completely. His honest and friendly approach is a breath of fresh air. His manner is lovely - not the “I'm the Agent you know nothing” type. He talks with you not at you when deciding on various aspects of selling your home. He was as enthusiastic as us about getting our home ready and if we said no to an idea that was fine - no harping, He kept us well informed on how viewings were proceeding so we were always totally up to date. Oh and I challenged him to sell our house in 3 weeks and he did! - I was joking trying to put the pressure on but it clearly worked. The Purchaser had never bought before and he was very patient telling them what they had to do to tick all their boxed before the settlement date. I would honestly refer my friends or anyone reading this to Rob Missenden if they want someone with honesty, integrity, a sense of humour, efficiency (yes he returns phone calls), does what he says he will while taking the best possible care to make selling your home feel easy - all this and he doesn't forget the bottom line is to sell your home but so much more pleasant way of approaching the job not like the many agents who have come before him did. He made me feel like my home was the only house he was selling. He has a big future ahead.
