Rob was the only agent that gave us a realistic evaluation and managed our expectations sensationally. He was very reassuring had great communication skills and answered every query we had. I will highly recommend Rob going forward to any family and friends for whatever real estate needs that they might have.
I enlisted Rob to sell our home, because after interviewing some of the other most prominent agents in the Whitehorse area, he was by far the most knowledgeable, professional and realistic. His warm and down-to-earth demeanour was appreciated throughout the campaign, as were his constant efforts to keep us well-informed on the progress of our sale. We appreciated all the phone calls and face-to-face meetings he invested his time in, but most importantly the fact that he conducted every one of the house inspections himself, meaning we only dealt with Rob. Above all, Rob sold our home under the most unforeseen and challenging of circumstances, amidst the turmoil of the Corona virus. He worked tirelessly around the clock to ensure we sold our home and with an outstanding result. I would highly recommend Rob to anybody seeking an agent, as his service is second to none.
Robert is extremely professional, highly competent and highly skilled. Robert is vastly experienced and has in-depth knowledge of the property market, balancing strategic orientation, commercial orientation and customer impact. Robert builds a valued relationship with you based on respect, active listening, and being responsive to your needs. Robert responds to questions in a very timely manner, whether on the phone or by email. Robert is an informed professional who values you and goes above and beyond expectations.
I was impressed with Rob's knowledge of the market and his appreciation of vendors' needs. His communication was clear and helpful and kept information coming as promised. His reference to office team members was always useful and I knew who would be able to help me with information as we moved along. His appreciation of my concern about the other members of our small body corporate was valuable. Warmest thanks Rob.
Robert is an exceptional auctioneer. Strives to get the best value for owners. Pleasure to work with.
Robert was a terrific agent - communicable, realistic, genuine and professional. We selected Rob & the Fletchers team after speaking to multiple local agents - as we were impressed with his can-do attitude and that he would have the backing of the other local experts in Stefan Cook & Connor Sun. We were very happy with the whole sale process & the auction result.
We wanted an agent who was great at communicating not just to us but potential buyers, and one who told us honestly how everything was progressing - Rob delivered on all these fronts along with his support staff who were also excellent. For first time sellers he made this process as smooth as we could have imagined and importantly got us a good result! Highly recommend
Rob is wonderful to work with, he has great knowledge, personality and a very good team of people working for him. He worked his butt off on the day to get the best for myself and my family. Highly recommend him.
Rob was amazing. He kept us in the loop the whole time. His knowledge of the market was spot on. He worked his butt off to get us a result that we were happy with, even running himself just in time for his next auction. Our only disappointment was that we didn’t get to celebrate with him at the end. Don’t worry Rob we will catch up with you very soon and have a drink together. Thanks to all your team too. You all did a great job
Robert’s market knowledge, particularly of Nunawading and surrounding suburbs is second to none. He is an excellent communicator and negotiator and is clearly a people- person. His professionalism is outstanding. He was the first agent that we saw regarding the sale of our home and there was simply no need to see anyone else afterwards. Robert clearly loves what he does and it shone through in every interaction we had with him. My wife and I admire him and we wish him and his wife Jeanne (who provided excellent administrative support) every success in the future.
When we choosing agents Rob stood out as the friendliest and easiest to talk to, as both a buyer and a seller. We were impressed by his ability to connect with our needs and understand the market. He kept us extremely well informed throughout the campaign. At the auction, he gained an impressive result and we were so happy to have worked with the whole Fletchers team. They made the process calm , easy and very successful.
