Rochelle has very good negotiation skills. She us pleasant, yet also forthright, saying it as it is. This was the main reason we went for her as our agent. She also goes above and beyond her call of duty, and has very good management skills.
Rochelle comes across as a knowledgeable and professional real estate agent. Rochelle quickly zeroed in on what was needed to make our house marketable to the buyers. Her eye for detail and astute knowledge had our house market ready which sparked immediate interest at our first open home. Rochelle’s team provided regular status on progress and we felt part of her extensive team during the sale. I have no hesitation in recommending and engaging the Rochelle and the team at Harcourts to manage the sale of your home.
Rochelle and her team were so professional at what they do. Within a month of our house being on the market we acheived an amazing deal. We feel confident that the new owners will be happy in this house. Rochelle is an amazing real estate agent who is easy to approach and talk through matters with. Thankyou Rochelle, Brogan, Euan and Hunter.
Rochelle had in depth knowledge about the house, as well as the whole area. She was very helpful from the first moment we walked through the house. The whole team worked really well together and were happy to assist in any way. Special mention to Hunter as part of Rochelle's team also. Great team. Great agent!
Rochelle and Hunter were great to liaise with, punctual and genuine - worked around the clock to make interested parties come together, and complete a sale seamlessly. We were buyers, but would recommend them to sell your property.
Rochelle and her team exceeded my expectations and I will recommend to others.
I engaged Rochelle to sell my property and I was really happy with the results. Rochelle kept me informed throughout the whole process. She was engaging, friendly and had a genuine interest to get the best price for my property
Rochelle and her team were professional knowledgeable and willing to put in the hard work to find a buyer for my house
Rochelle & her team are consummate professionals with outstanding market knowledge and customer service. We recently bought through Rochelle and her team and experienced a great service and outcome. We've bought and sold a number of times, so we know what it's like to be on both sides of the buy/sell agent equation. Rochelle and her team treated us with courtesy and respect and answered all our questions. A-grade service.
It was our 1st time so no experience at all. Contract was rushed read through and provided information on commission of 3% as a "gesture of good will" instead of 3.5%. We were asked price and provided 3 options, minimum, good, ideal scenario. Provided the prices, Rochelle has made us an offer: Our minimum amount was $650K. Rochelle made a proposal, to give her team an incentive, she would keep 3% up to $660K and 20% on anything above that "to compensate" for the 0.5% "discount" given. We didn’t know if this was a good deal and hesitated but were told "have a think about it and we can discuss this at later stage", which in we thought this was going be confirmed at later stages when offers were going to start to come. Wrong. We signed without realising this condition was already "agreed", which I came to realise a couple of hours later when I was re-reading the contract with my partner. Process and Outcome – Rochelle suggested advertising the price as “offers over $649K” which did not make sense whatsoever and I challenge that but was told “I’ve been doing this for long and this is indeed a good strategy”. Wrong, it only drove the price down, offer $635K. "Promise of good service" - "Don't worry, at Harcourts we have a large team and I'll mobilise them to help you find a property to your liking". Wrong. My partner had to continuously reach out for help, almost none given. We end up finding ourselves. Settlement period “flexible and usually 90 days” - 30 days our case - "We have a portfolio of potential buyers due to the amount of properties sold" which was not the case whatsoever, every open house barely no one showed up. Luckily the buyer saw the property on Realestate.com and went to inspect. Instead of negotiating on our behalf and work to drive the price up I was called over and over, so I had to do the strategy and negotiation. Long story short, we would not recommend nor work with her team again. Not a pleasant experience. Commission focus. That’s it.
Very happy with Rochelle and the team. Can honestly say she did a great job and was able to secure the best price for the seller.
Rochelle and her Team went above and beyond for the sale of our property. Rochelle was helpful and proactive and displayed a high degree of professionalism throughout the process. Rochelle runs a very efficient Team and her market knowledge is second to none. I would have no hesitation in recommending Rochelle ad her Team to any one looking to sell their property. You will not be disappointed. Unlike other agents she will fight to get you the very best dollars.
