Rod was Easily contactable. He gave realistic pricing and was helpful in answering all my questions. Understood my situation and was consistently professional throughout.
If I could give a 6 star rating I would. We are more than delighted with the outcome of the recent auction result Rod & Nicole achieved. Rod & Nicole are a great team, their professional, friendly & enthusiastic approach together with great communication made a stressful time easy. We would definitely use their services again and highly recommend.
Outstanding agent! 5 stars! Professional, knowledgeable, and attentive. Great communication and support throughout the campaign and sale. Highly recommended!
Rod and Nicole are both genuine, warm, professional and knowledgeable. Rod, Nicole and the Noel Jones team made the entire selling experience feel smooth and stress free, keeping us informed from start to finish. The effort Rod and Nicole put in to finalise the sale exceeded our expectations, delivering us a great result in a tough market. We would not hesitate to use Rod and Nicole again and would highly recommend them to anyone in the area.
After unsuccessfully listing my elderly relatives house with another agent, it was so refreshing to get aquatinted with Rod and Nicole. They were fully switched on with the needs of my relative by leaving most of the hard decisions to me while keeping her informed but not overburdened. Successful sale within a couple of weeks, meaning a far less stressful experience than it could have been in a particularly difficult market. Great team, would happily use the again.
Rod is a knowledgeable and honest agent. The process felt like it started and finished before I had the moment to stress. After 3 opens we had numerous offers and the confidence we were selling. Will be recommending Rod to all our family and friends without hesitation.
Rod is an absolute gentleman of real estate. Throughout the process from start to finish we found Rod to be extremely easy to deal with. He was helpful, knowledgeable, always punctual and on the off chance that he missed your call he was calling straight back within 15 minutes. You could clearly tell that Rod was working in his sellers best interests (as he should), but as a buyer he still made you feel like you were heard and that nothing was too much trouble. He ended up negotiating an outcome that was favourable for all parties involved which truly goes to show that Rod is a true negotiator. Rod is an asset to Noel Jones and his clients and we could not have asked for a better experience.
We've sold before, and we know the game. We knew our home had great worth, and our selling price was well-researched and considered, and we'd decided to sell it for that price or not sell. After seeing 4 agents, we decided to see just one more from Noel Jones. All the agents rated well, but Rod had a unique sincerity & experience that immediately secured my confidence. After two months of dealing with him, I can vouch for Rod Burton as a sincere and professional agent. He is modest and not forceful, yet a strong negotiator. We listened to his calls for 'patience', which in the end got us a great price in a tough market! We are so happy. I look back and consider the value of his polite but straight honesty, right from the first meeting, all the way through to the 'congratulations' email. The sale was critical to us, and I prayed for a good agent, and God obviously delivered. Thank you Rod Burton & your team. If we're selling again, you're it!
Rod's initial engagement with us was professional and his sales pitch made more sense to us than other agents that we talked to. His instruction of how to go about selling a challenging property gave us good insight into how to present the property for the bestr ROI outcome. He displayed patience, empathy and the dying art of courtesy to us during a difficult time. I would highly recommend Rod to any potential vendor.
From our initial meeting and throughout the sale period, Rod and his team engendered confidence in their integrity and endeavour to achieve a successful result for us. Their advice and assistance was willingly given to enable us to prepare our property for our sale, and excellent ongoing communication kept us well informed on the progression of the sale and thereafter. A timely sale with great satisfaction.
Rod estimated the sale price of our home with absolute accuracy. His pre inspection work ensured that there were plenty of potential buyers at each open. Rod communicated with us extremely well through the process, providing feedback about strategies after each open. We are very happy with the result.
I recently had the pleasure of working with Rod from Noel Jones, Ringwood in relation to the sale of a property. I found him to be knowledgeable, professional and efficient. His communication was exceptional, keeping us informed during every step of the process. I highly recommend Rod and his team for your real estate transactions.
