Roger's profile

Roger's reviews

  4.9  
Roger has 147 reviewsacross 19 different locations, showing 12.
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Roger's qualities as told by our client reviews: supportive, responsive, reliable, friendly, clear communication, honest, local expert.
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Seller review
Above and Beyond
over 5 years ago
Above and Beyond

I needed to organise the sale of the home of my 89 yo aunt in Mapleton. Being an Estate Agent myself in Sydney for 40+ years i had high expectations and requirements. Roger and his team fulfilled them with ease and went far beyond what was reasonably expected. Thank you sincerely Roger and your team; and Kind Regards bill

Buyer review
21 billabong place mapleton
over 5 years ago
21 billabong place mapleton

It was a pleasure to meet and work with Roger and all his team in regards to the purchase of our new property. He went above and beyond what was expected, and we are so happy with the consideration, kindness and courtesy .

Buyer review
A True Gentleman.
over 5 years ago
A True Gentleman.

Roger has been assisting us over an extended period of time whilst looking for land in the Hinterland. He has been absolutely a delight to deal with and has patiently worked with us on multiple occasions to secure the best available options. He is a real pleasure to deal with and we are very appreciative of his continued support and professionalism. Just a great country Gentleman !

Buyer review
Perfect Combination of Professionalism, Integrity & Care
over 5 years ago
Perfect Combination of Professionalism, Integrity & Care

Having looked for our 'forever home' for more than 2 years, my husband & I have had a great deal of recent experience communicating with real estate agents and agencies throughout the Sunshine Coast. We are delighted to confirm that not only did we find our dream property, but the professionalism & genuine care shown to us was second to none. A lot had changed since I last purchased a property and Roger took me through each step, taking the time to carefully explain process and keep me a step ahead. Nothing was too much trouble for Roger and his team. Calls & emails were returned promptly, every effort to accommodate requests for information, or access to do due diligence, was willingly entered into. At 7:15am the day after settlement, when I realised I needed help to admit the soil tester onto the property due to his earlier than expected arrival, Roger hopped on his motorbike and zipped over to let the gentleman in, waiting there with him until I arrived. If you wish to list your home or buy, and it is important to you to work with someone who is entirely honest, ethical, caring and fair, then call Roger Loughnan & his team.

Buyer review
A difficult buying experience made easy
over 5 years ago
A difficult buying experience made easy

We found Roger very professional, although I am not a fan of the Dutch Auction technique with any benefits mostly accruing to the seller and agent! We would also suggest that agents take more time and care in researching the neighbourhood hood to discover potential developments and not relieve solely on the integrity of the seller. It was a most distressing experience to discover developements after signing.

Seller review
Caring and professional
over 5 years ago
Caring and professional

Roger and Monica at all times kept us informed as to feedback from inspections and helped us in many ways with presentation of the property. We could not have asked for a more caring and professional team and would recommend them to anyone. Their knowledge of real estate, especially in the Sunshine Coast hinterland is unsurpassed.

Seller review
Sale of 15 Western Ave, Montville
over 5 years ago
Sale of 15 Western Ave, Montville

Roger and Monica are truthful, honest and reliable. I asked from day one for them to do this, as this is how I am, and I needed people who were going to treat a future buyer with the same respect. I needed a chain for the driveway, Roger bought and paid for the chain and locks. One day, he was pulling out weeds in my garden. Forever present and I knew I could turn to him if I needed anything done. It just happened that Monica became more involved with the sale. What started off as a business partnership between Monica McLaren and myself turned into a friendship. Her resolute attitude in selling my home was beyond expectations. Monica genuinely engaged her professional status as an estate agent. I never felt isolated through the process. Monica was always upfront and directed me with authenticity. I will always endorse Monica and Roger from Roger Loughnan Real Estate for people who want an honest sale or purchase. I’d also like to mention the receptionist, Susan. Most of the times, these are our first interactions. Susan, always smiling and always helpful. Thank you Roger and Monica.

Seller review
Personalised Service Really Matters
over 5 years ago
Personalised Service Really Matters

Roger, Monica, Susan and Marianne are without doubt my agents of first choice. Always there - even during times of frustration and uncertainty - I recommend this agency with The greatest confidence.

Seller review
First Class Agent
over 5 years ago
First Class Agent

I choose to list my property in Obi Obi with Roger due to the fact that he has been an agent in the area for over 20 years and has excellent knowledge of area, along with the experience of an extended sales career. Roger did not disappoint. He has first rate communication skills, along with the ability to negotiate the best offer for his clients. Roger works with the clients best interests in mind at all times and succeeded in securing me an excellent price for my property within a very short period of time. I would not hesitate to recommend Roger and his team for a professional and friendly sales experience.

Buyer review
Great buyer experience
over 5 years ago
Great buyer experience

Roger provided a great overview at our first inspection and was very generous with his time. Roger was well informed about the property and had great local knowledge. He was very engaging and our experience with Roger and his team was exceptional.

Buyer review
Excellent communication and knowledge of the local area
over 5 years ago
Excellent communication and knowledge of the local area

We first met Roger at the home inspection, Roger was welcoming, extremely knowledgeable about the property and local area. We absolutely loved the property and were very grateful to Roger in supporting us through the purchasing process. He is a man of high integrity and I would not hesitate to recommend Roger’s expertise in selling or buying a property. Thank you Roger and Monica.

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