starstarstarstarstar over 7 years ago
Great listener to your needs and an effective Strategist
I contacted Roz a year ago about my plan to sell the house. She turned up my door step on the same day and spent her quality time listening to me, give her advice and come up with practical strategies in different type of market situation. Because of her professional service even I have never committed any official deal with her, she still offered her best advice.
One year later, when I decided to sell my house, I thought of Roz. Even other real estate agents offered better deal but I still gave the first right of refusal to Roz and her team with reference of the trust I have in her and her honesty.
We discussed about the date of open house and auction. However, a week later, my house's gutter was fully pulled down by heavy down pour during thunder storm. The damages needs weeks to repair.
The situation was not suitable for open house as scaffolding and gutter were missing. However, Roz and Sarina managed to convinced me it was alright to proceed with the open house and they would convince customer as the house structure has no problem. With their positive attitude and even open house during the heavy rain, they managed to attract buyers.
Positive attitude, result orientated, flexible strategies, effective negotiation skill, willing to listen, closing sales, effective advertisement, closely monitor the market situation, relentless friendly follow up, Roz and Sarina have managed to achieve it all.
As her customer, instead of as an agent and customer relationship, Roz and Sarina managed to make you feel you are their friends and trust them completely.
I will highly recommend them to any prospective customers.
I will give Roz and Sarina a 5 star outstanding performance and achievement.
Yours sincerely,
William Leong