After 12 weeks with another agency and no offers Roz brought energy to the process. The property was sold within 3 weeks and we had a sold sticker! Roz has been able to provide guidance and support throughout the contract period.
I contacted Roz a year ago about my plan to sell the house. She turned up my door step on the same day and spent her quality time listening to me, give her advice and come up with practical strategies in different type of market situation. Because of her professional service even I have never committed any official deal with her, she still offered her best advice. One year later, when I decided to sell my house, I thought of Roz. Even other real estate agents offered better deal but I still gave the first right of refusal to Roz and her team with reference of the trust I have in her and her honesty. We discussed about the date of open house and auction. However, a week later, my house's gutter was fully pulled down by heavy down pour during thunder storm. The damages needs weeks to repair. The situation was not suitable for open house as scaffolding and gutter were missing. However, Roz and Sarina managed to convinced me it was alright to proceed with the open house and they would convince customer as the house structure has no problem. With their positive attitude and even open house during the heavy rain, they managed to attract buyers. Positive attitude, result orientated, flexible strategies, effective negotiation skill, willing to listen, closing sales, effective advertisement, closely monitor the market situation, relentless friendly follow up, Roz and Sarina have managed to achieve it all. As her customer, instead of as an agent and customer relationship, Roz and Sarina managed to make you feel you are their friends and trust them completely. I will highly recommend them to any prospective customers. I will give Roz and Sarina a 5 star outstanding performance and achievement. Yours sincerely, William Leong
Roz is brilliant at her job, trustworthy and leaves both buyer and seller feeling as though they have been treated fairly and with respect. I’ve used her at every stage of property transaction; I’ve recommended her to my family and I would again. I can’t speak highly enough of her.
In deciding to place our property on the market we were attracted by Roz's persistence and great work ethic. Roz has a great deal of experience in all types of markets. Her communication and friendly personality makes her very approachable and we have appreciated all the time and effort she has put in to make a successful sale for us. I highly recommend Roz to anyone who wants positive results with minimum fuss.
Roz was a great agent for our purchase. She was easy to communicate with from start to finish and made the whole process very simple. We decided to rent out the property and she had found a Tennant for us as soon as settlement was processed. Overall a very good service.
We are extremely pleased with Roz. She has been amazing in every respect of her dealing upto the settlement . We recommend highly for her and wish her all the best.
We are very happy to provide this note of appreciation for Roz Reynolds who has acted for us in the last couple of months in both the sale of our house and the purchase of our new home nearby. Without Roz’s diligent and effective facilitation and encouraging advice, we would not have been able to reach what we hope is our last move. Her wise recommendations and calm demeanour turned a potentially stressful experience into an exciting adventure. While completely professional in her interactions, Roz has shown herself to be totally in tune with our needs, and with her colleague Charlie Wang, has done all she could to achieve a positive outcome for all the parties involved. We have no hesitation in recommending her as a skilled and conscientious agent, and would certainly invite her assistance if we (hopefully not) need to move again. A and E Beecroft (Very satisfied clients)
The staff from DIjones are trustworthy and honest according their property marketing skills . They have a good mediation capacity between the two sides.
Dear Roz and Charlie Thank you so much for the support you provided throughout our sales campaign, from start to finish. Your professionalism, responsiveness to our every request, experience and warm support was absolutely outstanding and second to none. Having lived in Beecroft for 6 years and having sold and bought locally, we thought we had a good handle on the service and support provided by local agents but that was before we experienced Roz and Charlie at Di Jones! Outstanding service, reassuring advice at every step and total dedication to get the best result - it was fantastic to have you as our expert team! Thank you both, Maeve and Oddvar
Thank you for the great service, and your prompt responses for all our requests. great agent.
I recently had the privileged of meeting Roz Reynolds . I found her to be professional and has a thorough knowledge of Real Estate.. She was most helpful to me and and nothing was a problem for her. She has a lovely personality and I would certainly recommenced her.
Roz Reynolds
