I was persuaded to choose Jellis Craig Richmond as my agent because they were proactive even before we met - and Ruby made a point of her practice in helping prospective buyers understand all that was required if they were going to be successful purchasers on auction day. They came up well on Rate My Agent too. Ruby was top notch on communication even though I was overseas for the start of the campaign. Nothing phased her. As it happened, I sold before auction at a great price. Follow up through to settlement worked well. I have already recommended Ruby and her colleague Elliot to others.

We have been delighted with the service and attention we received from Jellis Craig and especially Ruby and Elliot. We achieved the result we were seeking and with a minimum of fuss. We would recommend them without hesitation.

Tech campaign was run exceptionally well, our expectations were managed and the auction was run very well on the day achieving the result we were after

Ruby was an absolute pleasure to work with. She was diligent, thorough and extremely well informed of the market and all the interested buyers. We selected Ruby and Jellis Craig as our agents because they had received exceptional results in our area and also had a strong brand and marketing presence. Both Ruby and Elliot Gill were extremely professional from our first meeting and throughout the entire campaign. On the day of the auction, Ruby was integral in supporting Elliot the auctioneer and working with all the interested buyers to ensure we got the best possible result - and we did! We were so happy with the team effort and hard work from Jellis Craig. I would recommend them confidently to all family and friends.

Ruby was a great help when seeking further information on the property I purchased. Her calm and friendly demeanour made the whole process far more relaced and enjoyable. I would definitely recommend Ruby to family and friends and would employ her in the sale of my property, when/and if that day should come.

Ruby provided a thorough and professional campaign, was always accessible and focussed on getting the best outcome for us.

Ruby contacted me and made sure that I was aware of all the procedures and paperwork that may be required. She was flexible and accommodating with my timings to inspect the place and always gets back to me promptly regarding any issues/concerns I may have.

Ruby and the team at Jellis Craig made our house sale and auction as seamless and as stress free as possible. Ruby's communication & professionalism was fantastic and her knowledge of the market and process was a huge comfort for us.

As a potential buyer I found Ruby to be very knowledgeable, polite & friendly. She certainly helped with the process of buying and her follow up pre & post sale was been excellent. I'd certainly recommend Ruby to any potential buyer or seller in the Richmond market.

Excellent presentation and professional service and advice

We appreciated the number of opportunities that were given to view the house prior to auction. Follow up phone calls from Ruby were appreciated to keep us up to date with the progress before auction. Ruby has been readily available to answer any of our questions both before and after auction.

I found Ruby to be an easy person to communicate with which is paramount when purchasing or selling a property. Her follow up was excellent as was her general demeanour and knowledge of the property market and area in general. I strongly recommend Ruby to anyone interested in selling or purchasing property.