Ruma's profile

Ruma's reviews

  4.9  
Ruma has 256 reviewsacross 22 different locations, showing 12.
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Ruma's qualities as told by our client reviews: responsive, reliable, friendly, honest, supportive, local expert, clear communication.
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Seller review
Excellent!
over 5 years ago
Excellent!

Yes and excellent agent

Seller review
Amazing and personal
almost 6 years ago
Amazing and personal

Ruma, Ian and the whole team have been so amazing through the sale of our home. Being our first home and never selling before they held our hands and ensured we were comfortable all the time. Not only did they achieve a fabulous result they did it with professionalism and care.

Seller review
A mature and experienced team of operators
almost 6 years ago
A mature and experienced team of operators

Ruma was the first person we called to sell our home after we had such a positive experience with her as a buyer several years ago. She knows the local market well and has a solid database of contacts which makes the process more effective and efficient overall without the need to spend loads in advertising etc. The beauty of working with Ruma is that you have her whole team working for you as well, we had a positive experience with Brad and Ian also. It's hard to come buy a more down to earth, genuine and authentic team of real estate agents in the industry and I recommend them unreservedly as both a buyer and a seller.

Seller review
Ruma and her team were excellent
almost 6 years ago
Ruma and her team were excellent

Ruma and Ian and team from First National Real Estate North Western were excellent, we are downsizing our home at Kellyville Ridge and were treated like family and so respectfully. We were thrilled with the result. Ruma and her team organised open homes so perfectly and after only 3 weeks we got an unbelievable result. I would recommend Ruma Ian and team, such an organised group. Thank you, Ron and Jackie Tollis.

Buyer review
Excellent customer service!
almost 6 years ago
Excellent customer service!

Ruma and her team assisted us in buying our dream home. From start to finish Ruma was amazing in guiding us on the process as well as negotiating good outcomes for both parties. Ruma was very friendly and helpful handling all our questions and kept in touch throughout the process to give us updates on the progress and kept communication channels open between all the parties involved. We would definitely recommend Ruma and her team for their friendly and professional service to help you find your dream home.

Seller review
Great agent
almost 6 years ago
Great agent

I would like to thank Ruma and her team from First National North Western for her exceptional management in the sale of my property. Ruma not only achieved an incredible sale price but also sold my property at a time when we least expected, due to the pandemic. Ruma's attention to detail and tireless work ethic made my sale stress free. What made me trust her with my house was her confident and her positivity .I knew she is the one . She’s beautiful inside and out ,she’s simply the best .Thank you again Ruma and team for your hard work , I would highly recommend her to anyone who is looking at selling their house 🏠.

Seller review
Amazing Service
about 6 years ago
Amazing Service

Ruma and her team were exceptional from beginning to end. Not only was she able to sell our property in a pandemic, but she was always flexible and maintained a strong communication line even with social distancing in place. We would recommend Ruma and her team to anyone wanting to sell their property.

Seller review
Truly Professional with a great attitude to help
over 6 years ago
Truly Professional with a great attitude to help

Ruma you are a true professional and we had absolutely beautiful experience. Your team is amazing and your communication stlyle is unique, we always felt we were well informed. You delivered your commitments in timely manner and worked really hard to get us the goal we wanted to achieve. We clearly saw that you are well recognised in the industry and have built the trust with your buyers and sellers. Ruma you Rock

Buyer review
Exceptional Service
over 6 years ago
Exceptional Service

She’s an extremely professional and a gun real estate agent and I must mention that for Ian as well. Very helpful. They went all the way to help us even when they were not our agents as we were the buyers. We bought a property off them and they ensured that both the client and the customer got the best deal. Highly recommended.

Seller review
Professional and Friendly Experience
over 6 years ago
Professional and Friendly Experience

We chose Ruma because of her exceptional knowledge of the Ponds area and her reputation is of someone that gets the job done. Our experience with her and her team absolutely showcased this fact. The photos, video and the commentary were second to none and i truly believe that the marketing was ideal to sell our place quickly.

Seller review
We had all the help we needed
over 6 years ago
We had all the help we needed

When we met Ruma we knew our home was in good hands and it wasn't long before she proved that she was there to help us with preparing our home for sale. She organised all of the necessary quotes and arranged with us everything that was required along the way. She dressed our home in a way that set it off and highlighted the spaciousness which appealed to the buyers. Ruma's team of Ian and Brad were also on the same page with Ruma and we were able to speak with each of them throughout the process. Ruma kept us in the loop and always completely relaxed us and took over everything required to find a new owner for our home who will love it as we did. We greatly appreciate you Ruma and your team Thank you

Seller review
Outstanding service with outstanding results
over 6 years ago
Outstanding service with outstanding results

Ruma has been very efficient , extremely helpful , guided us every step of the way , making the sale of our house very easy . Ruma and her team are the best and you can’t get anyone better to deal with your property.

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