Ruma's profile

Ruma's reviews

  4.9  
Ruma has 256 reviewsacross 22 different locations, showing 12.
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Ruma's qualities as told by our client reviews: responsive, reliable, friendly, honest, supportive, local expert, clear communication.
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Buyer review
Fantastic!
almost 7 years ago
Fantastic!

Ruma was incredible during the process of buying our new home. Our journey was a little longer and more complicated than some, but the patience and understanding Ruma showed us was next to none. She was professional, honest and transparent and I wouldn’t hesitate to use her to sell our home. Thanks Ruma!

Seller review
Excellent and professional
almost 7 years ago
Excellent and professional

Very professional and responsive agency. Amazing experience. Highly recommended.

Seller review
What a great team !
almost 7 years ago
What a great team !

Selling home was a very stressing moment, but thanks to Ruma & her whole team . They all had been extremely supportive, open communication & very professional. Ruma is very well versed with the property market and I would strongly recommend Ruma’s team as they made my transition so easy .

Buyer review
Professional, authentic and effective!
almost 7 years ago
Professional, authentic and effective!

Ruma was a pleasure to work with while purchasing our home from her client. Her authentic nature and clear, consistent communication meant that we made rapid progress throughout the purchase, and we couldn't have asked for anything more! Thanks Ruma!

Seller review
Excellent outcome & exceptional team!
about 7 years ago
Excellent outcome & exceptional team!

Selling house is a very stressful process which starts weeks before, if not months. My wife & I met with quite a few agents to find the best agency suitable to our needs. It indeed was tough decision as we had couple of agencies shortlisted, but it stood clear after couple of interactions that Ruma & her team were suiting best for us. Ruma was very professional, honest & realistic. Ruma provided us with feedback, which we listened to & post the hard work from both ends, we managed to sell within weeks of the listing, in a market where many houses around us were on market for long time & struggling to get buyers to the property. We had about 23 families come in to inspect at our first home. Ruma & Ian were very helpful, had the right communication, & have exceptional team working for them, which resulted in a stress free experience with a fantastic outcome. Thank you Ruma, Ian & rest of the team! We will confidently recommend Ruma & her team to our near & dear ones.

Seller review
Great Result
about 7 years ago
Great Result

Absolute pleasure from the first meeting till the sale The best sales teams know the market, and get results, and we got a great result. Ruma, Brad and the team are professional, honest, knowledgable, respectful, diligent and friendly. We could not be happier with the whole sales process from start to finish and thank you so much. We have reaped the benefits of your hard work.

Buyer review
Great to deal with!
about 7 years ago
Great to deal with!

We recently purchased our first home through Ruma's agency. Ruma and her team are very professional and friendly at the same time. They were very honest and upfront throughout the entire process which made things easier for us. I'd highly recommend them to all our friends.

Seller review
Overall experience.
about 7 years ago
Overall experience.

Right from the first meeting onwards Ruma was extremely helpful (answering our tons of questions), passionate (working hard for win win situation), knowledgeable (about market and value), mature (selling property rather than herself), practical (right valuation), prompt (kept us informed all the way), great negotiator (worked hard to get us the best offer), advisor and designer (on how to set the house), flexible (adjusted to our routine), humble (no arrogance as shown by other agents) and overall has a very high standard for customer service and customer experience. I would highly recommend Ruma for all realestate needs. She is a CHAMP!

Seller review
THE BEST AGENT
about 7 years ago
THE BEST AGENT

Ruma is an amazing agent who went above and beyond for the sale of our house in Quakers Hill. Her personable approach meant that we were always kept in the loop and no offers were ever turned down. Ruma's attention to detail and superior communication skills saw our house sell after being with her for only 2 weeks. Another agent struggled to sell it in almost 3 months. We would highly recommend Ruma to anyone considering selling their house and our only regret is that we did not meet Ruma until we had issues with our previous agent. We wish we had have met her and known her from the beginning. Ruma's excellent negotiation skills mean that she sells houses for much better prices than her competitors. She is a true professional who lives and breaths Real Estate. You will not be disappointed with her!

Seller review
Excellent outcome!
about 7 years ago
Excellent outcome!

Hi, we recently enlisted Ruma and her team to sell our house. After meeting with Ruma we were immediately impressed with her years of experience and professionalism. She made the process of selling our house easy! Throughout the process, Ruma and her team kept us up to date with all that was happening, they were easy to contact, they listened to us, and they did what they said they would do throughout. Overall we were happy with the result; Ruma and her team sold our house quickly and secured us a great price. We can definitely recommend Ruma and her team, Brad, Bailey and Tamara. Thank you Team Ruma! 😀

Seller review
Fantastic Agent
over 7 years ago
Fantastic Agent

Lori and I were very happy with Ruma and Brad and her team. We were 1st time sellers after bringing our family up in our home for the last 27years and Ruma and Brad sold our home in the first open home for a great price. We were very happy with the marketing and communication and there tireless effort. We would highly recommend Ruma and her team to give the best outcome you could hope for when Selling or buying a home.

Seller review
Highly recommend
over 7 years ago
Highly recommend

We knew Ruma is very well-known in the industry before we decided to have her as our agent. The truth is she is very professional and helpful. The market started slowing down through the whole journey however she always provide expert advice to help us make the right decision. Plus she is such a charming and positive lady and so pleasant to work with. We would definitely recommend her to any vendors!

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