It was great to work with Russ during the lead up to the Auction in June 2020 - what with the uncertainties of Covid and the market Russ really put us at ease and worked hard to deliver a great result. Russ committed 100% and kept us in the loop with status of buyer enquiry - on Auction day he negotiated a fabulous result - the whole process was efficient with minimal fuss thanks for a great experience Russ
Russ is knowledgeable and efficient. He provided good, honest advice to us throughout the process of our purchase and offered his time above and beyond what one would expect. He was very motivated to get the best result for all involved.
Many years ago we were lucky enough to have Russ contact us with news of him finding us our beautiful family home. Mind you, in the bayside market he was the only agent to stay in touch and note our requirements. I knew at the time if we ever decided to sell our home, Russ would be our agent, no questions asked. Now, having been through the sales process with you Russ, it was a process that allowed us to both have complete peace of mind that you wanted the best result, and did absolutely everything you could to find an appreciative buyer and a great result. Such a wonderful and at ease process and experience, especially given we could not be in Melb due to covid. Thank you Russ for all of your hard work and going above and beyond to ensure tenants were cared for in the process also. A property sale where your guidance and care was greatly appreciated. We thank you immensely, Priscilla and Matt
Russ has an excellent sense of market conditions. His liaison with us was commendable and was not averse to adjusting strategy as the marketing period progressed. His auctioneering skills displayed an ability to understand the dynamics of the situation and position his calling accordingly. A skilled negotiator who produced a win/win outcome for all!
After a few words with Russ, I know he is a person you would like to work with. I am not familiar with Brighton east area as I have spent most of my Melbourne life in Greensborough. I inspected this house just one week before the auction date and Russ provided me the clear information that I required. We had a conversation after the first inspection and he organized a second inspection as I required on very short notice. I can feel he is a reliable and responsible person. As he knew I would be nervous and have no experience of bidding, he asked his colleague to help explain to me during the auction. Fortunately, I got my house. I saw most of the senior consultants from their agent on the day of the auction, I can feel Nick Johnstone takes each project very serious. It is a trustful agent.
Russ was helpful, polite and very prompt with my requests for information. Thank you Russ for your patience and immediate help.
Russ is knowledge of Brighton and helpful and professional would always ring up on a day Lee basis to talk about the property and any prospect would recommend Russ to anybody thinking of selling in those areas
Russ was good allowing us to view property and put in an offer.
Great bloke who has been willing to answer all my questions - even after the sale went through. Ultimate professional
Russ was terrific to deal with in terms of open lines of communication. He was transparent where he could afford to be and always upheld the best interests of the vendor, which we completely respected. We appreciated his guidance when negotiations reached the pointy end and overall he was terrific to work with. We would recommend his services in the future.
We had a great experience with Russ and would highly recommend him to anyone. He went above and beyond with getting our house purchase finalised and even helped us to get the fridge measurements before moving in to help a smooth transition. Thanks so much Russ for all of your help!
