Russ' profile

Russ' reviews

  4.9  
Russ has 100 reviewsacross 10 different locations, showing 12.
about 6 years ago
Sold our house for an excellent result in days in the midst of coronavirus

My wife and I called 2 agents in from Sandringham and found both people to be quite impressive. We actually decided we were most likely not going with Russ and communicated that to him. In the midst of this the real estate industry started shutting down, NO auctions NO ofis etc, and we decided to wait and see if we were going to even be allowed to have anyone in at all. Over the next 8/9 days Russ never stopped calling me talking thru issues how he would address them, and then asked if he could bring what he said was 2/3 very qualified buyers who would be suited to some of the unique qualities of our home, I was reluctant but he pestered me into it, and 96 hours later our home was sold under a very competitive sealed bids sales scenario. Russ thanks for pestering me into it. By the time he had shown 4/5 buyers the home we had decided if Russ worked this hard on us to get the home he would likely work just as hard following up any would be buyers and so we had decided to go with him regardless of the result at that time. Very hard worker who quite possibly has no detectable off switch, Thanks Russ your assistance was much appreciated, Craig & Jen

about 6 years ago
Clear communicator.

Russ impressed me with his natural style and maintaining contact in a prompt professional manner. He was always concerned that I received all I needed to know.

about 6 years ago
Marketing and Auction of 41 Warleigh Grove, Brighton

Russ's market knowledge was excellent and he was fully involved from day 1 of the campaign, keeping us informed and up-to-date at all times in a difficult situation and unusual times. I have no hesitation in recommending Russ.

about 6 years ago
Great result

Russ kept me informed every step of the way and had a professional and collaborative approach. Russ really knows his stuff.

over 6 years ago
Professional and committed agent

Russ was a very professional, respectful and committed agent. He kept us informed through the whole process, and was excellent to deal with. Our 'open house' periods were very well managed, and we would have no hesitation in recommending Russ to future vendors.

over 6 years ago
10 xxxxxxxxxx stars

Thank you so muchRuss, The whole process of placing my apartment on the market and the result ending in a stress free sale was due to your excellent advice, transparency and communication. Nick Johnstone Real Estate is Bayside's best and is certainly bringing a needed change to the Real Estate Market which is certainly refreshing.

over 6 years ago
Sale of our property

Russ was a delight to take us through the journey of the sale of our property. He has a wealth of knowledge and helped us every step of the way. I wouldn't recommend anyone else ahead of Russ.

over 6 years ago
Russ Enticott

Russ was a delight to work with. He rang after every inspection and gave detailed information on those who came through. I felt fully informed and never felt like Russ was embellishing the situation. We sold at auctionđŸ‘đŸ»

over 6 years ago
Outstanding Service

Russ’s communication and professionalism throughout the purchasing process was outstanding. I was kept well informed every step of the process - assisting to put my clients as ease, his area and product knowledge was both detailed and accurate A pleasure to deal with – I would recommend if you’re looking to purchase or sell to contact Russ and the team at Nick Johnstone Regards Lynda - Inview Property Group

over 6 years ago
Overall ok - after sales service fell short of my expectations

I interviewed 3 agents who were recommended by Rate my Agent as the top three best sellers in the area. I selected Russ because I liked his no nonsense manner and his recent sales success. At auction I was disappointed that at a bid of $1.5M I was pressure by one of Russ’ colleagues to put the property ‘on the market’ thus agreeing to sell at or around this price. I had previously advised Russthat would not sell at any price and this bid was certainly lower than we had agreed to sell. The property eventually went on to sell for $1.76M so had I followed Russ’ lead I may have fallen well short of my target. After the excitement of the successful sale, communication with Russ completely stopped. I was not left with a contract of sale. It took me 2 phone calls and an email and a week later to finally receive the contract. I had also signed a document requesting early release of the deposit. When this occurred advice was received from my solicitor on the day. It took Russ almost 2 weeks to let me know that this had occurred In my view sales service means before and after. I have used other agents in the past and felt that Russ fell well short of any after sales service.

over 6 years ago
Russ does what he says he will do.

this is an easy assignment for Russ and with minimal marketing budget, due to the property next door was auctioned successfully by Nick Johnstone Real Estate, nevertheless , he sold it close to the reserve price.

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