Samuel provided his assistance with my 1st home sale. He is knowledgeable about the market not only to the suburb that he’s specialised in but also the greater Melbourne as a whole. He pin pointed the competitive advantages and also the weaknesses of my property compared to others in the market. He tailor made a marketing campaign based on the advantages and gave me valuable advices on how to make my property well presented in the most cost effective way (especially the video professionally filmed). He provided me with contacts for reliable tradesmen; interior designers; painters who can start working on my property straight away with reasonable charges. His customer bases is extensive and I was surprised by the number of buyers who came for inspections and auction. He kept me updated with any news about potential buyers with warm interest, and analysed them individually. Auction meeting before the big day was really helpful as he explained the auction process in detail. Tailor made auction strategy was resulted and it worked on the big day. Thank you so much for making my 1st home selling experience so smooth and pleasant. I’d definitely recommend Samuel to anyone who would like to buy or sell their property.

Samual is very good and thoughtful man. We are very happy with him. He is very good and responsible. Thank you Samual

Samuel and Jin are both very professional and easy approaching.gave me lots of supportive information. Overall very pleasant experience

Samuel provided me regular update on the number of attendees for each inspection, likely candidates to bid so I had good idea on the progress throughout the whole campaign. He communicated well and very responsive when I raised any question. Overall, I'm very happy with Samuel and Harcourts as well as the auction result.

I am really happy the way the sales promotion planed and executed. Very well organized open houses. I am happy to recommend to any one to choose him.

I was very pleased with the sales process of my property in Carnegie. I decided to use the out of area agency after discussions with Samuel Jay who I knew though another social environment. When selling you need good no-nonsense advice on what to expect backed up by a hard working agent. I was impressed with the advice I got on preparing the property, the marketing campaign, the regular weekly interest reports, the decision to proceed as well as the auction strategy process and actual auction. On auction day my decision to go with Harcourt and put my trust in Samuel Jay proved correct.

Samuel helped us to get the price we were seeking. He kept us well informed at all times, conducted an effective marketing campaign, and organised an impressive number of inspections.

Samuel Jay is truly a professional. At onset of the sale he has meticulously guided us throughout the sales process in advertising through various media, mapping out a timetable to sufficiently organise house inspections in preparation for an auction. In all these processes Samuel keep the communication door open with us. He regularly update us on the number of attendees in house inspection, likely candidates to bid and type of people interested to live in the area. He displayed keen enthusiasm and genuinely interested in helping us to sell our property. A big thank you to Samuel and Harcourts.

Samuel is quite approachable and answered all our queries during the purchase process. He is very prompt and has excellent communication skills.

Sam was very helpful at all times, with prompt responses and clear communication. Answered all our questions and are interactions were seamless. Highly recommend his services

Samuel provided his assistance with my 1st home sale. He is knowledgeable about the market not only to the suburb that he’s specialised in but also the greater Melbourne as a whole. He pin pointed the competitive advantages and also the weaknesses of my property compared to others in the market. He tailor made a marketing campaign based on the advantages and gave me valuable advices on how to make my property well presented in the most cost effective way (especially the video professionally filmed). He provided me with contacts for reliable tradesmen; interior designers; painters who can start working on my property straight away with reasonable charges. His customer bases is extensive and I was surprised by the number of buyers who came for inspections and auction. He kept me updated with any news about potential buyers with warm interest, and analysed them individually. Auction meeting before the big day was really helpful as he explained the auction process in detail. Tailor made auction strategy was resulted and it worked on the big day. Thank you so much for making my 1st home selling experience so smooth and pleasant. I’d definitely recommend Samuel to anyone who would like to buy or sell their property.

Samuel is a professional real estate agent. As a vendor, we saw him well-controlled the whole property selling process with perfect details. Not only give us all the necessary advice and explanations, but he also handles the communication with buyers responsively. He dedicated himself to having all the potential buyers to the auction and we are happy with the final result. We were also seeing how he leverage all the resources of the company and their team's support. From the gardening， staging team， conveyancer, and the best auctioneer. It's a great support to us. We do appreciate Samuel and his team's efforts in the past 2 months!