We had a very disappointing experience with Sarah, we were drawn to her promises of expertise but it was clear that her actions did not align with her words. We were relocating to Vic. The virtual tour on the Home was brief and dishonest she did not address the very obvious issues that she failed to address and show us .our first walk in almost made me faint the smell was unbearable. The carpet was obvious had badly soiled stains everywhere! from animals faeces, urine , food and drink etc, the walls were disgusting lots of massive dodgy DIY plaster repairs throughout ! filthy! no professional clean no repairs as promised and agreed on , house was ride off. like it had been a halfway house. I was mortified , I cried.When purchasing our hime , Sarah made numerous promises during the process that were never fulfilled. We were assured that [specific repairs, etc would be taken care of and promised us prior settlement but I found that nothing was done. Communication was poor throughout the whole time and transaction in fact she had another agent take over at one point because she was away ?! our concerns were brushed aside. we reached out for support during and after the sale, we received little to no response.She was not at our property after settlement for hand over and to congratulate us with at least a box of chocolates , instead she left a lockbox attached to my water meter with the keys to the house in it . We have not heard from her since and she has not come to collect the key lock box for very obvious reasons! We had to sleep in the lounge while we did major repairs!! The photos she used online were not what the house look like! They were majorly Photoshop! why the house didn’t sell since January we are extremely disappointed and disheartened Sarah‘s extreme dishonest selfish unprofessional greedy attitude .We are new to the area, we have come to meet a lot of beautiful people to learn we are not the only people that has had not a pleasant experience with her.

In a market that is unpredictable communication is essential, Sarah was honest and grounded , my wife and I were very pleased to be assisted, not manipulated , well done Sarah

Based on how Sarah helped us, I would recommend her to any one who needs to sell their house.

Sarah was a pleasure to work with. She knew the local market well and recommended necessary updates needed to the property prior to selling. Her approach is open and honest and she regularly contacted us during the selling process. Best of all she achieved a fantastic sale price, within a week of being on the market. We highly recommend Sarah and would not hesitate to utilise her services again in the future.

She has great communication and market knowledge and is always happy to help. She is very professional and quick to respond. Highly recommended.

We found Sarah to be a reliable & capable agent who was in contact with us regularly. She was very "down to earth" & honest with the appraisal

Sarah was a true professional agent through out the whole process. Would highly recommend.

Sarah was very professional and helpful at all times during the recent sale of our house. She judged the market well and secured a selling price above the asking range. Throughout our engagement with Sarah, she was always pleasant, pragmatic and easy to deal with. We wish all agents were like this! If you want to sell in the Pakenham area, you cant do better than choosing Sarah as your agent.

Sarah was very professional, loads of correct information always available to answer any questions and returns your calls very quickly. Thanks heaps Sarah

I met Sarah about 12 months ago and I must say her commitment to helping us over this time has been outstanding. Sarah followed up with us every 6 weeks to see how our situation was moving along, if we had different requirements and simply keeping the lines of communication open. Never once was I pressured to look at homes, sign forms and Sarah’s approach was purely conversational and not “salesie”. When it came to finally selling our home we didn’t consider any other agent - Sarah was our only choice. Sarah had an exclusive VIP viewing on our home in which the house sold on the day!!!!!! We didn’t even need to go to market and got us over our reserve. Thank you Sarah for your efforts, understanding and most of all your patience and persistence.

She communicates clearly and responses very effectively & efficiently to all our concerns and contract paper work

Sarah sold my property within a week. She kept me up to date throughout the process. I would highly recommend her to anyone who is looking for a good Agent.