Serena's profile

Serena's reviews

  4.8  
Serena has 98 reviewsacross 14 different locations, showing 12.
over 2 years ago
Highly Recommend - Serena was Fantasic!

Serena assisted me with my property sale – she was fantastic. Serena is very professional, prompt in her communication and very knowledgeable of the market, all which gave me a great deal of peace of mind. She certainly went above and beyond to assist me and worked hard to achieve the best possible result. I would highly recommend Serena!

almost 3 years ago
Amazing to deal with

Serena was fantastic to deal with! Kept us in the loop with where everything was at and was very thorough when explaining things and communicating. Thank you for helping us secure our new home!

almost 3 years ago
Awesome agent

Awesome Agent, Quick Sale, Great Outcome Serena was transparent, professional, knowledgeable and thorough throughout the whole process which made the sale of our house stressfree and easy so we could focus on other matters. I would highly recommend Serena and You won't get a better agent! We Purchased and Sold a property with Serena, this was an exceptional experience and I recommend his service and knowledge of the industry to anyone who is wishing to sell or buy. Thank you so much

almost 3 years ago
Seemless Purchase

We recently purchased our investment property with Serena Carter. She was a great communicator every step of the way and the whole process was seamless. Serena was very professional and helpful with any questions we had.

about 3 years ago
Excellent Service

The fist thing I noticed was that Serena kept me very well informed throughout the whole selling process & I felt she was working hard towards getting the best possible price for the sale. Invariably she gave regular feedback & made herself continually available. Nothing was too much trouble & with any queries she went out of her way to give practical assistance advice & support in the process. I have no hesitation in highly recommending Serena.

about 3 years ago
Very friendly agent

Serena was very friendly and helpful throughout the sale process.

about 3 years ago
A true professional

From the first day Serena introduced me to the property I new that I had a true professional. She explained in full detail what was involved in complex. And anything that I didn't understand she would go through it again so that I could make sense of all. On every occasion I called she would answer her phone and be willing to assist in any matter that I had concerns with and even calmed me when I panicked. For every appointment she would remind me and be waiting right through to the settlement. I am so thankful that I have an agent that not only looked at my best interest but also the interest of her vendor. Thank you Serena I will recommend you to all my friends and family for any realestate needs and hopefully my next house venture.

about 3 years ago
Best Experience

I recently sold my property with the help of Serna Carter and I couldn't be happier with the experience. From start to finish, she demonstrated professionalism, expertise, and a deep commitment to ensuring that I got the best possible outcome. Serena really went above and beyond to showcase my property's best features and attract potential buyers. I highly recommend her to anyone looking for a real estate agent who truly cares about their clients and getting results.

about 3 years ago
Reliable and on your side

Serena works hard. OMGosh does she work hard. She will absolutely do her best to achieve whatever goal she sets for herself in regards to your sale, day and night. Importantly for me, she was always early to open homes and left my home as she found it. Great communication skills, great preparation to market and knowledgeable. Would definitely highly recommend Serena.

over 3 years ago
Great professionalism & communication

From start of the process to end we received great customer service. Serena and team showed high level of professionalism and kept us informed in each and every step of the sale process. The team have great market knowledge and were always ready with happy face to answer all our questions/clear doubts. I would highly recommend Serena and team to anyone looking to buy/sell their property. Thank you team!!

over 3 years ago
Professional and great customer service

Serena was a very professional person to work with who constantly provided updates and photos to us on where we could improve presentation in order to get the best possible offer. She and her team were very trustworthy in carrying out negotiations on our behalf and were always providing feedback on what was happening during the week and after open homes.

over 3 years ago
Excellent

Serena was such a pleasure to deal with. She had a great knowledge of the property on inspection. She was a great help to us even in areas that weren't necessarily to do with her. Thanks Serena. 🙃

13 - 24 of 98
SMS
© 2026 RateMyAgent