Serena has now sold multiple properties on my behalf and she has never failed to meet my objective i.e. whether it be a contract value or a settlement time-frame. I have a lot of trust in Serena and would comfortably recommend her to friends and family.
Professional at all times, and able to conduct a very productive negotiation between the buyer and seller to both parties advantage. Always attentive to detail and providing regular follow-ups on the process. Also very tolerant and patient with someone who is not a regular property buyer.
Serena worked tirelessly to assist with the purchase of our new home, especially during such unconventional times of Covid-19. She showed a great deal of understanding about our situation and co-ordinated a successful purchase and settlement of our new home. Her extensive knowledge of the area is second to none and therfore was able to accommodate any queries we as interstate purchaser had. She was always contactable and happy to take our calls. Thank you very much Serena.
Serena is very knowledgable with the market and property in this area. Her communication is excellent and kept me updated on a regular basis. She is extremely open, honest and transparent and dispute Covid 19 managed to secure a sale.
Serena worked tirelessly to ensure the successful sale of our home, especially under the extraordinary circumstances of Covid-19. She showed sincere understanding of our situation and co-ordinated the sale beautifully. Her comprehensive knowledge of the region around Manly West and the mix of homes in this area meant she was able to justify pricing and present comparable scenarios. She was always contactable and happy to take our calls. Thank you very much Serena. Rebecca & Stephen
Serena was helpful in settling our land with the Developer. She was always polite, proactive and looked towards reaching to a solution. Even her follow ups were always polite and professional even at the time when we were not as responsive as what we should have been. Happy to recommend Serena.
The first property we saw through Serena did not tick all the boxes and we dropped the project, but Serena noted all our requirements and after few days followed up and suggested another property that matched our requirements, Serena guided us all the way in our journey promptly, making it a success.
Serena was flexible to meet us on site, was knowledgeable about the suburb and facilitated helpful connections to answer our questions.
Very helpful person and knowledge of the market and surrounding areas
Serena has been great throughout the whole process. Accommodating and knowledgeable about the property and area. Lovely agent !
Serena is a professional agent and provides an open and honest opinion towards your goal in real estate. Her on time communication which is coupled with great customer service, make your selling or purchasing process smooth.
Insightful and went above and beyond her Duty. Made the process look easy.
