Shane's profile

Shane's reviews

  4.9  
Shane has 146 reviewsacross 8 different locations, showing 12.
over 8 years ago
Best Agent EVER!

I will admit that I had no idea where to start with selling my house - I went on the Perfect Agent website, who recommended three agents and once I had met them all, the choice was easy. Shane came to our first meeting fully prepared for any question I had for him, and then posed lots that I hadn't even thought of. He was realistic with the estimate of my property and took me through the process step by step. There was no pressure to choose his agency, but once the decision was made, well, the rest was 'easy'. He's a local guy that loves the area, has a passion for what he does, and he does it very well. Throughout the whole process not only did Shane keep me informed of everything that was happening with my house and the local market, but also made a point of finding out how I was coping with the whole process. I think we were both pleastantly surprised by the outcome and I have no hesitation in recommending Shane as the person to call.

almost 9 years ago
Outstanding

From our earliest discussions, we knew Shane was the best agent for us. We had warned him of just how difficult our situation was- the challenges, the potential dangers, the possible pitfalls, even the need to liaise with a go-between to ensure a positive outcome. We certainly put him and his staff to the test! Shane accepted every challenge with absolute professionalism. Not only did we achieve a good sale price, but we all learned from the experience and developed a lasting friendship. On behalf of our family, I sincerely thank Shane and his LJH team and commend him highly to any prospective property sellers.

almost 9 years ago
Trusted and easy to work with!

We felt comfortable and assured that we were in great hands with Shane from day one. Shane met with us at our home within 24 hours of us making contact - and on a public holiday to boot! He kept us up to date throughout the entire selling process and the whole team at LJ Hooker Frenchs Forest team were easy to work with and very helpful. I highly recommend Shane as an agent for anyone looking to sell their home in the Forest area.

about 9 years ago
No wonder Shane is the No.1 agent in Frenchs Forest!

I am writing this review after losing our dream home during making private offers. As a buyer and as the under bidder, losing a house at the very end is heartbreaking but Shane made this experience positive in the only way it could have been. He was friendly, polite, kind, very responsive and spoke to us respectfully. At no point did we feel pressured while engaging in the already stressful ordeal of making offers and trying to outbid other potential buyers. He promptly responded to messages, returned calls and kept us updated with honest and accurate information. This was a vastly different experience to the last time we found a dream house 6 months ago and was treated terribly by the selling agent. I understand the need to represent his client, but he was rude, condescending, never gave straight answers, bluffed and exaggerated interest. After the house passed in at auction with zero bids, we made an initial offer under the reserve price and he scoffed and told us the vendor laughed at us as well as swore at him. He kept insisting that he is sure we have much, much more to offer (which was true, but our desire for the property dwindled along with our willingness to talk to this agent). We reiterated it was simply an initial offer while we wanted to wait for other offers to get an indication of market feedback. After pressuring us numerous times and telling us the house will be sold if we don't increase our offer, he ultimately sold it 2 months later without ever contacting us again. We were put off house hunting for 6 months! Shane was such a refreshing contrast to welcome us back to house hunting, and even though we lost an even more loved and perfect dream home, at least we walked away feeling we were treated with respect and kindness. We are already very wary of the stigma towards ethnic buyers and appreciate being treated with respect. Thankyou, Shane! Hope you can find us the one!

about 9 years ago
Excellent agent - just what we needed

Shane was thoroughly professional during the course of the campaign. He sought our ideas or thoughts each time we looked to incur costs and spoke about the benefits of what we were trying to do. His insights into what would and what wouldn't work were at times inspired and even at the end of the bidding war that ensued managed to keep us completely over all aspects of the negotiations. We would thoroughly recommend (and have) Shane to those looking for the right experience in selling a home

about 9 years ago
Shane quickly stood out far above the other agents based on...

We started looking at all the agents in our area [Belrose, Frenchs Forest, Davidson and Forestville] more than 12 months out from putting our house on the market.. Shane quickly stood out far above the other agents based on how attentive & prepared he was at his open houses, followup after inspections & results achieved at his auctions & sales etc., compared to the other agents in our area in our 12 month search to engage the best agent. Shane's professionalism, flexible approach and commitment to achieve the best result for the sale our home was beyond expectations.

over 9 years ago
Stand out agent!

Shane was a stand out for us from the beginning. He is professional, knowledgeable, trustworthy and genuine - some of which are rare in this business! We always knew where things were at with the sale process, he had an answer for any question we had and he went above and beyond in every way. We are thrilled with the sale results and couldn't recommend Shane more highly. Thanks Shane!

over 9 years ago
Shane exceeded all our expectations!

The results Shane achieved are unbelievable. He was recommended to me by a colleague of mine, and I'm so thankful I followed her recommendation and contacted Shane! From the first time we sat down with Shane we knew he was going to do some amazing work. After an unsuccessful campaign and auction with a different agent, Shane made us feel very confident and we were super excited to start our campaign with him. He already surpassed our expectations from the get go when a friend of mine told me she'd seen our house on Shane's Facebook page even before it went live on the real estate websites! He was already creating a buzz in the area! To compare some major differences between the efforts of the first agent and Shane; first open with other agent we had 7 parties through the door, first open with Shane 42!! With the other agent we had about 3 contracts going out during the time of the total campaign, with Shane I lost count, I think it ended up being around 10 or 12! With the first agent we only had one party making an offer at auction day which was insultingly low. With Shane we had numerous parties bidding leading up to auction day and we ended up selling, before auction, $50k above our reserve and a massive $350k above the auction result with the first agent! On top of all these amazing statistics, Shane also offered to support us a few days later when we went to auction to buy our new place! He came with us, supported and advised us, all in his own time, and we ended up being the lucky bidders and are now the owners of our dream home! Thank you Shane!

over 9 years ago
Attention to detail and exceeded expectations

Our agent Shane Broekman from LJ Hooker Frenchs forest knocked the ball out of the park. From the beginning, he was helpful, excellent communicator, lots of attention to detail, great market knowledge and highly effective real estate professional. When he said he would call us, he did. We knew what was happening every step of the way which is so important when you are going through such a momentous event as selling your home. He also gave us lots of ideas on how to prepare for the sale. All in all, an excellent experience

over 9 years ago
Absolute Professional

We would to thank Shane Broekman for his complete transparency throughout the purchasing process of our new home. Shane made himself available to us day and night to ensure all our questions were answered in a timely and professional way. When the going got tough Shane got going! A great communicator with excellent local area knowledge. Would happily do business with Shane again.

over 9 years ago
Look no further

We knew Shane was our guy from the moment we met. His professionalism and strategy were bang on. Shane made what could have been a stressful time for us, easy, with solid and regular communication. Can not recommend Shane more highly, and will definitely be in contact for future sales opportunities. Thanks Shane

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