Shane took great care in co-ordinating the purchase of my home. He was responsive from the time of showing me through the property right up until the week of moving in. His rapport with the seller made the process so simple and reassuring. His teamwork with the agent selling my property made it possible for me to purchase my new home and with so little stress.
More than happy to recommend Shane as a fantastic agent that goes above and beyond. Shane is honest, genuine and takes the time to understand what you are searching for. Shane's work ethic was impressive in the sale of our home and his honest feed back let to a great result and smooth transaction. We also purchased our new family home with Shane and appreciate the time he put in to ensure we found the right home for us and couldn't be happier.
Shane is easy to talk to,listened to what I wanted to buy,gave good advice,in which I did buy a great house which suited our needs.He was always in contact with me,so I felt he guided me through the purchasing process,and nothing was too much trouble,I would recommend Shane as an agent to anyone buying or selling their homes.
After having my property previously listed with other agents with no traction and no feedback I was disheartened. Selling my property was my largest financial asset, and attached with memories, this proved to be an emotional journey. I did not live in Bundaberg anymore, so finding the right fit to sell my property, and commitment from an agent, was even more challenging. I turned to Shane after seeing him via social media and networking platforms, this level of a saturation made me think perhaps Shane was genuinely very passionate about real estate,hence I reached out to him. I sent an email New Years Eve expecting to hear back from Shane in the new year, within the hour I received the phone call and immediately felt Shane was passionate about real estate. Within the week my property was listed and Shane and his family went so far as to attend my vacant property and do a video advertising the lifestyle. Shane promoted this on many social network platforms at no extra charge. Beyond the normal advertising campaign Shane worked above and beyond engaging with buyers, open homes and social media to capture as much of the market as possible. Furthermore I was never left wondering, to me this was key to my journey I was constantly contacted, it didn't matter what day of the week or what time, I was always informed. After 3 prior attempts with other agents to sell my property within no outcome, Shane probably had a harder sell ahead of him !! But, bingo - Shane had a multi offer contract on my property within weeks and successfully sold at ABOVE the listing price!!!!!! The commitment, contact and support went right through to after the sale. I can't recommend Shane highly enough, this journey was successful in the outcome and importantly it was professional and emotionally easy for me, especially living so far away. Thank you Shane you're one hell of an agent!!!!!!!
We found Shane to be very professional, and personable during our buyer journey and as interstate buyers he provided exceptional customer service to assist us in purchasing our dream home.
Having utilized Shane to by and sell houses in Bundaberg, we can attest to his professionalism, his work ethic, his ability to listen and engage, his expertise and professionalism. You will not find a better agent in Bundaberg - you are in safe hands whether buying or selling.
Having used Shane to both sell and purchase houses, Shane pays attention to what his purchasers and sellers want. His work ethic is second to none, his willingness to listen and impart his professional expertise is worth its weight in gold.
I am writing this review to advise that Shane Chung went beyond the role of a Real Estate Agent in facilitating the sale of our property. His advice was of great assistance in achieving the desired sale outcome and cementing the sale of the property during change circumstances. His efforts were greatly appreciated.
As I said Shane is an excellent agent. I've met many realestate agents and Shane is exceptionally helpful, polite, friendly and caring. He's very good on his job, kept us updated from the word go. To sum it all.he is an awesome agent. He should be congratulated.
Shane is a great agent who listens and responds to your needs. He understands the market and will try hard to get the sale.
We didn't know Shane before we decided to sell and would have no hesitations in recommending him to others. He was honest, personable, knew what he was talking about but above all - he had a sense of humour. Shane sold our house within four days and always kept open communication throughout the process with professional advice and guidance. He has a genuine passion for our region and this shows in his everyday dealings.
Our house selling experience was a roller coaster of emotions and stress. We are extremely thankful we chose Shane as our agent. As soon as everything was getting a bit too much to handle one phone call from Shane made all stress disappear and made everything feel achievable with his positive realistic attitude. He was as much invested in selling our home as we were, he took a very personal approach to all dealings from beginning to end! Going above and beyond in order to get the job done. We knew we wanted to sell our house 12 months prior to listing so we researched agents by going to open homes in the region, as soon as we went to one of Shane's open homes we knew he was the agent for us. So approachable, knowledgeable, great family values and loves Bundaberg. We would highly recommend Shane to anyone wishing to sell!
