We were happy with the our service. The sold sticker did get put on without us knowing which we were slightly disappointed about but overall very happy Impact Reality.

This is the second time this year we have used Shane Donovan and Impact to sell a house and both times we have been impressed and pleased with both the service, professionalism and most of all the result. Shane was clear and concise in his assessment of the property and at what level our expectations should lie, in an honest and no-nonsense way, how the Real Estate Market was working in the present climate. Both Shane and Natalie, plus the whole Impact team who were involved with the sale of 10 Trimble Drive, were professional and great at guiding us through the process, advertising to a very high standard, showing clients the property and eventually closing the sale to our very happy satisfaction. All this took less than 2 weeks so the pressure on us overall was kept to a minimum. I would recommend Shane and the Impact team highly to any one wanting to sell in the areas they are responsible for.

Shane and his team guided us through the stressful process of being first home buyers in a very competitive market. We felt well looked after and they made a HUGE effort to help us find the right home. Compared to other agents that we spoke to over our long search Shane was very knowledgeable and helpful and seemed to give each property it's best chance. I would definitely seek Shane out to buy or sell a property in the future. Thanks Shane!

was straight up with the price no mucking around easy to deal with got me a quick deal that we where happy with sold on the first opening so thanks to you and your team

The communication and assistance at all times has been so professional the whole team are there for you whenever you have an enquiry. The experience has been so great I would recommend Shane Natalie & the team to anyone. Thank you to you all!!!

We had been looking for a house for awhile and Shane was by far the most straight up and honest agent we've dealt with. His dealing was with integrity and we we're really happy that we finally found an agent that did what he said.

We have sold two houses with Shane now, he is friendly, knowledgeable in the area and driven to do the best for his clients. Our property was sold quickly, off market with no problems. Thanks guys.

We can not recommend Shane highly enough!! He is one of the most professional, easy going and caring people we have come across. Shane and his team made our process of selling our home quick, easy and stress free. Our home was sold within a few days for above the expected price. We are so humbled and grateful for what Shane and his team have done. We couldn't have done it without them.

Shane was great from the beginning and he and his team worked quickly to give me the result I wanted. Everyone in his team were great, easy to talk to and deal with. Highly recommend Shane, super knowledgeable, hard working and is there to assist you with anything you need along the way. Cheers Shane and team!

Straight forward, no nonsense experience. Non of the sales pitches and empty promises real estate agents are famous for. a refreshing experience among the world of property.

Shane respected our privacy and let us walk around the house, standing back and letting us approach him with any questions. We were on our own as it was a private inspection. Appreciate the honesty, assistance and his straight forward approach in assisting us to buy our forever home. Should be more like him!

We chose Shane for his track record, honest appraisal and no pressure tactics. We were delighted with the record sale price achieved for our property. While it may seem easy to sell in a buoyant market, the work that the team did was exceptional in terms of bid management and negotiation to achieve our sale. We were also impressed with the professionalism of the team from sales and administration and the level of communication - even after hours! Highly recommended.