Extremely approachable and flexible. Great assistance when needed

I am so very pleased with the service I received from Impact Realty. Every person I came in contact with was very friendly and willing to assist. Most notably though, I would like to call out Natalie's efforts. She never gave up on helping me find a small townhouse, and her can-do professionalism is what ultimately got us across the line. I found her incredibly helpful, even after the sale was done... and I can't say that I have ever experienced this kind of personalized service from a real estate agent before. She would personally text me to let me know a unit had become available, offered to open for a personal inspection, rang me after hours on a Friday to give me feedback on a random request I sent her... and even responded timeously to my emails while she was on leave. Amazing. And to top it all, I received a delicious welcome gift the day after my move to graze on while I unpacked in my wonderful new townhouse. Thank you, Impact Realty. I won't hesitate to recommend your business to others.

Shanes market knowledge and experience has always been excellent. I have sold and bought through Shane several times and have had a great experience every time!! A true professional and great human being!!

Natalie and Shane helped me pick my perfect home! This is my first home and Natalie and Shane was really helpful in everything.I went to see the house in March , as I saw the house I told Natalie I’m buying this Natalie and Shane was very supportive and made me feel comfortable as I have no idea how things work out as this is my first home. They explained me everything and was very clear in everything. Thank you guys and wish you guys the best for your future endeavours

Shane was always very professional in helped me achieve the best price for my home. He and his team also assisted in every way possible to help me find the best unit/price for my new home.

Having bought our first investment property through Shane, it was a no-brainer when it came to sell. I love the energy he brings with his thorough understanding of the local market and buyers. He was able to secure an awesome result on both properties.

Shane did well. He was always in touch & helped us get the price we wanted with minimum fuss

Professional and knowledgeable, Shane and his team were amazing and provided an excellent service that was a smooth process from start to finish.

As first hope buyers we were in a big world of things we have no clue about! And a very competitive market! After several attempts and offers we were contacted by Natile Shane assistant who had seen us several times at opens and had built a relationship with got us into a property to view it by Monday it was ours! The support and customer service was outstanding Natile worked till 10pm on a Friday night getting us the best deal along with Shane. I’m amazed by the dedication from the team. Ross has also been extremely helpful and accommodating to our needs in the final stages of settlement. Definitely recommend the team and Shane!

Shane's knowledge of the current market is exceptional.

We purchased our new property with Shane on a Thursday we then put 2 of our houses on the market the same week and we sold one within a day of listing no open at all on one property & the other in 3 days we received amazing prices and we could not be happier. I would highly recommend Natalie and Shane they made everything so easy & nothing was to hard for them absolute pleasure to deal with.

Shane has been absolutely amazing in this crazy real estate market. He is genuinely interested to help. We were struggling so hard to find a place and I remember sending him an email late on a Sunday night, didn't expect anything as I was used to it not hearing back from agents or just being another number. 5 min later my phone rang and he had a good chat about our situation and what we were looking for. 3 weeks later we bought our first home. If we wouldn't have met Shane I believe we would still be looking. Amazing guy who goes above and beyond though he doesn't have to.