Dealing with Shane and his team was easy, we'd never sold a house before and I can't imagine it going any smoother. The photographer he uses was a nice bloke, all his team were great to deal with, and the end result was well above our expectations. Highly recommended if you're selling in the Carrum Downs / Skye area.
Very fast sale of our house and the price far exceeded our expectations . Professional at all times. Very happy and would not hesitate to recommend them.
We had the house on the market for just one week and was sold at a higher price than Shane said we would get. Unreal results. Shane communicated with us regarding negotiations, etc. We highly recommend Shane Donovan Real Estate.
Brendon was great, but I always received his voice mail initially, then get a return call. Can I offer my advice that may improve your business" your phone & the manner you use your phone, is Your Shop Front Window", answer your phone. I worked for Barry Plant, that was his direct advice to me, voicemail is loss of profits simple
We have dealt with Shane twice now over the past 8 years. From start to finish, Shane has been a very friendly and professional agent. He knows the market and doesn't give false hopes or expectations. I would recommend him for selling or buying a house in the local area.
We have purchased our property through the Donovan's. Everything went smoothly and trouble free for us. Currently awaiting for the settlement. Communication with the agents has been easy, straightforward and friendly. We got the house for the price we wanted to pay. Overall, a good impression of the Donovan's and pleasant experience. Thanks! Paul&Irene
From my first contact with Shane and Donovan real estate until the sale had been completed they conducted themselves in an open and honest way making the whole process of buying a house much easier and quicker than I had found dealing with other agents I would recommend Shane and Donovan real estate to anyone in the market
Id like to say how grateful I am for all the guidance offered with the purchase of my new home. I could not have asked for a better service from Shane and all the team at Eview Group - Donovan Real Estate. Shane's customer service, knowledge, understanding of the market and professionalism is exceptional, a consummate professional always going the extra mile. I would recommend Shane to anyone who is looking to purchase or sell their home as you could not be in better hands as the process was so simple and stress free. Thanks again Shane, you are a credit to the industry.
Dealt with the listing agent for all of 5 minutes, was then palmed off to his colleagues once the deal was signed who had little industry experience. Returned our contact late or not at all. Property left unreasonably filthy, final inspection couldn't be arranged any sooner than a day before settlement, tactical? We think so. Having purchased and let numerous properties, this was easily one of the worst transactions to-date. Would've paid more too.
I can"t thank Shane and his staff enough for all the help with selling my property. Shane"s knowledge of the market is amazing,he was able to tell me what I would get ( I had my doubts } and he was correct. For the first time ever I felt at ease during the selling of my property, he and his staff were there for me if I had any questions, always friendly, helpful, making everything as easy as possible for me. I thank them all very much and recommend them highly. Lynette Clarke
In my opinion, the Agency did not demonstrate the reasonable level of professionalism and provided the poor and misleading information on the numerous occasions, of which just a few examples are listed below; - The agent provided the false information about the actual rental situation with the property: he mislead me of my ability to increase the rent straight after the property purchase - in fact, he hid from me (by ignorance or deliberately) the fact that the rent increase took place just recently and therefore I would not be able to do that for another approx. 6 month. This would affect my offer. - The way the property was advertised did not adequately reflect the real property condition. - The keys availability and the transfer was handled poorely by the Agency - suffice to say that even at the settlement I didn't receive a single key from the property - I had to do my own arrangements to receive it in a different way. Overall, I warn against using the services of this Agency and suggest to be extremely careful and check after everything that their agents say or do. I consider this way of business on agency's side would not only affect the buyer in bad way, but will also create problems for sellers by compromising the property reputation and as a result , decreasing the sale price.
Shane Donovan was fantastic from the outset. He made both my partner and me extremly comfortable through the whole process and was not pushy at all! He was spot on with his appraisal and expected selling price and was able to achieve more than we had originally hoped for with his great negotiation skills! Brendan Anderson was also a fantastic resource to have through the whole campaign, his friendly attitude as well as his willingness to help wherever he could was really appreciated! He was always there to answer any questions I had no matter what time of the day, and made the whole process not only a breeze but also a fun one with his sense of humour. Next house We sell I will definitely be contacting Shane and Brendan
